Pension fund personal account: login to the website pfr.gov.ru

Thanks to the official website of the Russian Pension Fund, pensioners and federal citizens of non-retirement age registered with it enter their own workspace, that is, their Personal Account. There is no need to stand in queues, there are no working hours for personal offices and no lunch breaks for employees - you can use the service at any convenient time in a place convenient for you in its destination. This also helps people with disabilities use the functionality of the platform. Login to the resource is available exclusively to registered pensioners.

Yuliana Karaulova

Online consultant

To reduce the risk of the spread of coronavirus infection, reception at client services and departments of the Russian Pension Fund is carried out only by appointment and only if it is not possible to receive the necessary service remotely through a personal account.

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How to log into your PFR personal account

Visitors without authorization have the right to use some of the system's functions, but the full functionality will open only after registering an account.

You can log in to the Pension Fund of the Russian Federation through your own profile in the database of the Unified Identification and Authentication System, also known as ESIA. Previously, it was this that was used when authorizing on the State Services portal. It is permissible to log in to the Pension Fund of Russia service both from the State Services and from the resource of the Pension Fund of the Russian Federation.

To authorize through State Services you should:

While on the Unified Portal, use the search bar and select any fund service that is provided remotely. You can also simply enter the words “Pension Fund” and wait for the results to appear.
Click on any electronic service presented in the list.
A page will open where you can continue working or view information.
Click on the “Login” link, after which the ESIA form will open.

To authorize through a pension fund you should:

Go to the main service and select the tab called “Electronic Services”, it opens sections for citizens, employers and self-employed people.
You need to click either on “Personal Account” if an employee or pensioner wants to log into your account, or on “Policy Account” for representatives of insurance companies.
A tab opens with a form for logging into the portal, where after clicking on “Login” you should be redirected to the ESIA.

You can skip the first two stages if you immediately start with the “Electronic services and services” part.

Russian Pension Fund - personal account

Only a citizen who has a SNILS can log into his personal account. Without this certificate it is impossible to register and log in. The first registration stage takes place on the State Services portal, the second on the Pension Fund website.

A registered user gets access to many services. In the office, both employers and entrepreneurs, as well as employees, find the necessary information. Of the available information, it should be noted:

the number of points accumulated during the tax period;
periods of employment at specific jobs;
general experience;
possible social benefits;
the amount of maternity capital.

To avoid standing in line at the branch, the client can consult with a specialist on the website. In the office you can fill out an application for a document in electronic or paper form. The paper version can be received via mail, or you can pick it up by coming to the branch at the appointed time.

In the account, the user sees many tabs containing important and relevant information:

Individual account. Here the user can order a copy of an insurance certificate, a certificate of pensioner’s rights, and a certificate of account status.
Pension savings management. The client has access to independent replacement of the insurer, liquidation of the accumulative share, and monitoring of the consideration of submitted applications.
Pensions. Here you fill out an application for calculating your pension and select a method for delivering the money to the pensioner’s address.
Social payments. This tab provides information on all social benefits, including care for an adult or child with a disability.
Maternal capital. The user receives information about the amount of the amount and can submit a request for the issuance of the necessary certificate.
Citizens living abroad. In the tab, they have access to information about accrued pensions, social assistance, and the results of consideration of applications. You can order the necessary certificate.

How to enter a pension fund - detailed instructions

Depending on the account, authorization can be performed in different ways.

There are three ways to register on the Pension Fund portal using State Services: initial simplified, more advanced standard and, which provides the greatest number of opportunities, advanced.

By contact details and password

In standard and simplified versions, citizens log into the Personal Account of the Pension Fund through authorization through the ESIA database.

For this you will need:

email or mobile phone number indicated when registering your profile;
invented password.

If you leave an o at the entrance, it will not be automatically used for visiting. Each time you will have to enter your own data manually, but the client’s confidential information will be more secure; it is in the Pension Fund’s personal account.

Indicating SNILS

If the owner of the Pension Fund has a standard or confirmed account level, he is able to log in using Government Services when he indicates in the authorization form:

own SNILS number;
the password you created earlier during registration.

Using an electronic signature

Signature holders have a separate way to enter the resource - they get into their own personal account without manually entering any personal information about themselves. For authorization in this case, a specialized device is used with an individual key recorded on it.

Signature keys are divided into regular and enhanced levels, and are designated as KEP and UKEP.

When you log in, go to the Pension Fund website:

select the “Using an electronic signature” section;
wait for the download and connect the device with the CEP or UKEP, click on “Finish”;
wait for the keys to be verified and the transition to the Pension Fund resource; both processes occur automatically.

If the portal signals an error, you need to check the following:

Operation of the software. It functions when you log into the Pension Fund website thanks to the installed plugin - it is important to make sure that the appropriate browser extension is enabled.
Serviceability of the signature medium. The device has been created and should be correctly connected to the USB port. A single media should always be used, the health of which can be checked on other computers or laptops.

Life situations

On the website of the Russian Pension Fund there is a section “Life Situations”, in which the user can find answers to the most common questions regarding social security.

The section has columns for individuals and legal entities. An employer can learn how to register with the fund, how and when to provide reports, how to use reporting verification programs, and much more. Information blocks for employees are listed below.

Pensions

In this block you can learn about:

pension recalculation;
registration of pensions for representatives of northern peoples;
registration of all types of insurance, state, social, funded pensions;
receiving a pension when changing registration.

Maternal capital

Here you can find out about:

certification;
receiving monthly payments from the maternity capital account;
transferring money to the mother’s savings share, for the child’s education, for the purchase of housing, as well as to the society of disabled children.

Social payments

This block states:

how to apply for benefits for caring for a disabled adult or disabled child;
how to receive EDV;
how to apply for social services.

After receiving consultation on the website, the user can immediately order the necessary service by going to the “Electronic Services” section. This is very convenient for older people. They do not need to go to the fund branch every time to make a request. Receiving services electronically on the Pension Fund website is becoming increasingly popular among Russians. Every six months, more than 1.5 million citizens make requests.

Registration with the Pension Fund at pfr.gov.ru

Most often, difficulties on the resource are experienced by people of the older generation who do not have much experience in using modern technologies. Due to the fact that there is no detailed direct link for authorization on the official website, some find themselves in a hopeless situation. In fact, the main tool for registration is the information provided for the Unified Identification and Autonomous Authorization database during the registration of the profile on the State Services.

Simplified procedure

The initial simplified profile level is provided to a pensioner who has already provided a minimum amount of information about himself. To get this level, you should:

Log in to State Services in your Personal Account.
Find the button called “Register”, click on it and wait for it to load.
In the window that appears, click on the link called “Another method.”
In the form, fill in the fields where you indicate the last and first name of the person who needs an account on the ESIA, enter his phone number, as well as his email. It is best to enter real data about yourself, and use only the e-mail to which you have constant access.
Check that the entered data is correct and then click on the “Register” link at the bottom of the form. However, before clicking, it is recommended that you carefully read the documentation from the two links presented in this window, with the names “Privacy Policy” and “Terms of Service Use”. By carefully studying the documents, you can better understand the operation of the service and avoid possible problems with its use in the future.
The form is replaced by a window called “Phone Confirmation”. They wait for a message to arrive at the specified mobile number, which contains a code, and only after that the required numbers are entered into a single field.
It is necessary to come up with a strong password; when creating it, avoid using dates of birth, abbreviations from the initials of the first name, last name, patronymic, it is better not to write the first and last names themselves. A strong password will be an alphanumeric combination of more than eight characters, some capitalized and others lowercase.

If everything went well, the new pensioner can log into his own Personal Account, and the account will also appear on the portal.

After receiving your profile, you must first take care of filling out all the necessary fields to indicate information in your Personal Account.

Standard registration

Achieving a standard account profile is the next step after registering a simplified account. To receive an increase, a pensioner must select the “My data and contacts” section in his own account.

In this tab you enter personal information, which means:

information from the passport;
own SNILS number.

After adding information about a pensioner or a citizen of non-retirement age, the system performs an automatic check. If everything is entered correctly, the profile changes status on State Services - you can see this in the right corner of the resource.

The updated status provides the Pension Fund pensioner with greater opportunities on the portal of the Pension Fund of the Russian Federation.

Status "Confirmed"

To change the user status on State Services to the highest possible Status, you must use one of the convenient methods:

Be registered using specialized RBS (remote banking) systems from certain Russian banks.
Come to the Service Center to perform face-to-face authorization.
Confirm via registered mail sent by Russian Post.
Provide the data specified when upgrading your profile to “Standard”.

For clients of Russian banks

In the case when a person of non-retirement age is a client of remote banking systems, he can use the Unified Identification of Information System (ESIA) to improve his status. Remote banking services are taken into account in:

Sberbank;
AK Bars;
VTB;
Bank St. Petersburg;
Tinkoff;
SKB;
Post Bank;
Delo Bank;
Gazenergobank.

You can use this method by following the following sequence of actions:

Select a form called “Online via Bank”.
You should select from the list of banking organizations the one whose services the client uses.
The banking service program is being authorized.
Click on the “Registration” item.
Enter information into the form if it does not load automatically. Make sure that the entered passport information and SNILS number are correct.
Confirm filling out the form, send it for verification and wait for the response from State Services - it comes in the form of a code in an SMS message.

Creation and confirmation in Service Centers

Through Service Centers, clients can:

create in person;
obtain profile status approval;
gain access to the use of certain operations of State Services;
delete or edit your Personal Account.

The ESIA has a list of branches with addresses where citizens receive the necessary operations.

To edit your account:

choose a central authority;
visit the branch during working hours;
fill out an application;
Show your passport and SNILS document if you need to confirm.

Remote verification by letter via Russian Post

Using the ESIA, it is possible to confirm an account via a notification sent by email.

For this authorization method you need:

In your profile, select the “My data and contacts” column.
Confirm use via registered letter, click on the “Order letter” button.
Enter all the required information in the form that opens.
Expect to receive a registered letter.
Enter the code received in the letter.

The waiting time after ordering can reach 7-14 days , but it is possible to track the shipment after ordering.

If the verification is successful, the account status on the service will increase to “Verified”.

For owners of CEP/UKEP

To increase your profile status, you just need to use your own key. You can do this as follows:

obtain a standard level of account on State Services;
Before starting, check whether the necessary browser permission is enabled, make sure the key carrier is in good working order;
use the key on a computer or laptop;
go through authorization
use the method of changing the account status through CEP/UKEP;
From the list of certificates, click on the desired one and confirm your choice by entering the PIN code;
wait for the page verification to complete, and if it is successful, the account status will change.

Along with the “Confirmed” status in the account, you will have access to such functions as calculating pensions, providing pension statements, sending applications and much more.

Russian Pension Fund – main page

In addition to the main function of providing pensions, the Russian Pension Fund performs the following tasks:

makes payments to veterans, heroes of Russia, and disabled people;
certifies and issues maternity capital;
calculates additional payments to the social pension;
maintains records of accumulated funds in compulsory insurance accounts.

The Pension Fund of Russia includes 8 departments and 2,500 branches. Official website www.pfrf.ru.

The site is constantly being developed and updated in accordance with modern technologies. Today, by logging into the main page, you can use the following services:

Fill out an application for the calculation and method of delivery of the pension. To do this, you need to go to the “Personal Account of the Insured Person”.
Calculate pension points. The procedure is simple. In the built-in calculator, which includes scoring, you need to enter the amount of your monthly salary before deduction of income tax in the appropriate cell.
Use the retirement calculator. In this service you can see how the amount of your pension is affected by salary, other income, the chosen type of pension insurance, length of service, maternity leave, period of military service and other nuances of life.
Get the information you need at the counseling center. Ready-made answers to the most common questions are attached there. But if you don’t have the necessary information, you can ask a question directly to a consultant online.
Take advantage of the new voice assistant feature. People with vision problems can listen to information that they find difficult to read. You need to switch to the version for visually impaired users through the pop-up menu in the upper right corner of the main page, highlight the required piece of text with the cursor, and click on the play button.
Use the mobile application suitable for iOS and Android. Here you can see information about accrued pensions, social benefits, the amount in an individual account, also get in line for an appointment, and order certificates. To access the application, you must either log in through the State Services portal, or, if possible, use the Touch ID application (fingerprint login).

Electronic services of the PFR personal account

Citizens on the site use almost any available opportunity, which is provided remotely to all people in the pension insurance system. Employed citizens and self-employed persons have the right to use over 50 functions, they relate to issues of receiving pensions and social security. Employers also use their personal accounts. The Pension Fund of Russia portal has services to simplify the taxpayer’s interaction with reporting and the exchange of documentation.

For individuals

About the intended benefit for members of the pension insurance system. Employees through the website can submit an application for entry into compulsory pension insurance (compulsory pension insurance) and exit from it, request the provision of a certificate or a copy thereof. Personal account certificates can be issued remotely, and information about receiving a pension can be provided.

Its maintenance becomes possible on the basis of the data received from employers. The Pension Fund client gets the opportunity to remotely view these records for any period, and with their help can confirm the existence of length of service or employment.

Pension provision. The client here creates an application for accrual of a pension based on length of service or its recalculation, changes the method of delivery of the pension and its type. Certificates regarding the size of the pension, as well as benefits paid for each reporting period, can be issued online. Workers of pre-retirement age can draw up a document here stating that they have rights to certain benefits.

Maternity (family) capital payment service. Users are provided with information about whether they can participate in MSC payments, can fill out an application for the issuance of certificates, and can manage maternity capital online and receive payments. It is also possible to submit applications for payment of the balance of maternity capital or a certificate.

Social benefits intended for pensioners and benefit categories of the population. Includes a list and information on the amount of existing benefits. You can apply for EDV, a preferential medical package of services, and compensation for caring for the disabled. It is possible to draw up documents on the amount of pensions and social benefits, possible rights to receive social assistance.

Pensions. Thanks to the service, users learn about the allowable amounts of their pensions, can change the company that manages their savings, and select an investment program.

When a citizen's account is not confirmed, he:

make an appointment with the Pension Fund of the Russian Federation both in regional divisions and in the main office;
make a complaint, review or suggestion;
review existing laws and other documents, obtain general information about the pension system and existing services.

Legal entities (insured)

Both state and private enterprises, individual entrepreneurs who have an account in the Unified Identification and Logistics System as a legal entity have the right to use the policyholder’s Personal Account in the Pension Fund. This profile type performs the following functions:

Ensuring automated document flow in the divisions of the Russian Pension Fund and taxpayers;
Generating reporting documentation in an automated mode, checking reporting information.

You can check reports without using an electronic signature: you need to submit the draft document, wait for verification, correct errors, and then submit it to the department.

The employer has the right:

Open personal personal accounts in OPS for hired employees.
Send information about insurance payments made in a timely manner.
Make entries in the employee’s work book in digital format, receive extracts from the employee’s labor book.
Check SNILS during hiring.