Pension Fund - citizen’s personal account: registration and login on the Pension Fund website pfrf.ru


How to register in your PFR personal account?

To use the services provided by the pension fund, you must register on the government services website. Or directly on the pension fund website. You need a passport and pension insurance certificate, and of course, a computer with Internet access. On the pfrf.ru website, go to the electronic services tab. On the right is the inscription registration—click. In the window that opens, you need to enter your exact data.

First name, last name and phone number or email. Click the register button. A confirmation number will be sent to your phone to continue registration. Enter the code from the SMS message into the window. Next, you need to enter a password for the site. After this, you need to enter all your data (passport, SNILS, etc.). After this, you need to confirm your identity at the MFC.

Difficulties during registration

There should not be any particular difficulties during registration. But some users face difficulties. If, during registration, you do not immediately confirm your identity using the MFC (multifunctional center) or through a visit to Rostelecom, then over time the MFC employees may have difficulty verifying your identity.

To prevent this from happening, if you have been registering on the site for more than a year, you should check your passport details during registration and update them if necessary.

List of services opened in LC

If it is possible to use a personal account in the Pension Fund, the interested party has access to 40 types of electronic government services. The most popular events here are:

  • managing your own personal account;
  • control over social payments;
  • the ability to manage funds from your own account;
  • remote notification regarding a change of residence, etc.

The value of such services is confirmed by the mere possibility of limiting oneself to operations in the personal account and, thus, saving time that might be needed in cases of personal contact with the Pension Fund department.

Login to your PFR personal account

You can gain access to managing your own pension savings, monitor the timeliness of pension accrual, or find out about its upcoming increase using your personal account registered in the Pension Fund of the Russian Federation system. Now you don’t need to stand in grueling queues to get the information you need. It is enough to have a computer and access to the Internet. Moreover, you don’t need any special knowledge to use the site, the menu is intuitive, and the content of the site will allow you to get answers to most questions.

Logging into the system can be done in two ways: using a mobile phone and a SNILS policy.

Login by phone number

To log in to your account to work with the Pension Fund website, you need to do the following:

  • go to the main page of the Pension Fund of the Russian Federation and click on the link to go to the citizen’s personal account;
  • follow the “Login” link;
  • after which the system will warn you about the transition to the authorization form of the State Services portal;
  • indicate the mobile phone or email address used to register your account in State Services and the current password;
  • confirm entry.

After checking the data, the system will open access to the account on the pension fund website. Be vigilant, do not disclose your passwords to anyone and do not leave your phone unattended. The security of your personal data depends on this.

Login using SNILS

The second login method is also closely related to the State Services website. If you are registered on this portal, you should have entered your personal data. To obtain the “Confirmed” status, the system requested a SNILS number. If it was specified correctly, then you can log in using it. To do this, on the authentication page, select the SNILS tab and enter the insurance certificate number and the same password created for visiting the State Services website.

After checking the data, the citizen will be redirected to the PF page.

Login through State Services

At the moment, the main way to enter your personal account is through State Services. The personal account of the Pension Fund of Russia is available through State Services here: https://es.pfrf.ru/login/.

Click on the big blue “Login” button - you will be redirected to the login page for your State Services account. You will need to enter the password for your account - after this you will automatically be taken to the Pension Fund account. If you are logging in for the first time, State Services will ask if you want to provide access to information to the site on which you are trying to access your personal account; you will need to give permission. Please note that for this login method you will need a confirmed account on State Services - no other account will work. If you do not have such an account, you need to create one. Register on State Services, enter your passport details, SNILS, etc. in your profile, then go with your passport to any ESIA verification center; they have a map of offices on their website. The verification will take some time, but in the end you will receive a confirmed entry.

Login via ESIA

ESIA is the same State Services, so use the instructions from the previous subsection.

Login via mobile application

The Pension Fund of Russia has its own mobile application through which you can access all the functionality of your personal account. It is worth noting that the application is not implemented in the best way: the rating on Google Play is 3.2, in the AppStore - 1.7. You can download the application on Android here: https://play.google.com/, on iOS - here: https://apps.apple.com/. Download -> the application is installed -> go to your personal account. Login to the mobile application is also organized through State Services; if you do not have a verified account, see the instructions above.

How to log in?

The personal account of the Pension Fund is intended for individuals who have SNILS. The SNILS number will be required for registration and authorization on the site. In order to enter the PFR personal account on the PFR website, the user undergoes initial identification on the State Services website, then through the PFR website, where the link es.pfrf.ru in the account opens the entire range of opportunities that are provided in the system.

The policyholder (among employers and individual entrepreneurs) and an individual (among ordinary citizens) can use the selection of necessary data on the portal. The categories below are considered the most difficult for users.

Possibilities of the PFR personal account

Every citizen who starts using a personal account based on the Pension Fund has the opportunity to resolve many financial issues without contacting the organization directly, namely:

  • may submit a request for a pension payment;
  • receive a preliminary calculation of the expected pension;
  • formalize a waiver of the funded part of the pension;
  • find out full information about the pension you receive;
  • calculate accumulated points and calculate your pension using a calculator;
  • check upcoming accruals and allowances.

Pension Fund personal account services

Using your personal account, you can receive services in electronic and non-electronic form.

For example, you can electronically receive a certificate for maternity capital or information about targeted social assistance. You can find out in person or on the website about payments due to disabled children.

Make an appointment

Using your personal account, you can make an appointment with a pension fund specialist to receive advice on various issues. You can get information about what documents you need to collect to assign an old-age pension.

Ordering certificates and documents

You can receive various certificates through your pension fund personal account:

  • certificate of pension amount;
  • certificate of the amount of required maternity capital;
  • statements about the status of the insured person's personal account;
  • order a duplicate SNILS.

To order a certificate, you need to go to the section for pre-ordering documents/certificates from the Pension Fund of Russia.

Search for customer service

Pension fund client service is a fairly new development. It does not yet exist in all regions of our country. The customer service provides for even greater access for the population to receive services and information about pensions.

In some areas, special terminals are installed for this purpose, with the help of which anyone can log into their personal account and receive the necessary information.

Reception of requests

Applications are accepted in person and by telephone. You can make an appointment with a specialist in advance and resolve any issues that arise during a personal visit. In addition there is a counseling center. Calling a toll free number 8-800-302-2-302

. General questions that do not contain personal information can be asked by phone. A question containing personal data is better for the online reception of the Pension Fund of Russia.

Pension calculator

In the personal account section of the pension calculator, every citizen can find out how the future pension will be formed. To calculate your pension, you need to know the basic data and enter them in the appropriate windows. Or rather, work experience in years, salary, periods of military service, study, and maternity leave. The figure calculated by the calculator, of course, will not be accurate.

Generation of payment documents

In order to independently make contributions to the pension fund, there is a section for generating payment documents. Once there, you need to choose between the insured person and the policyholder. Next, details will appear that you can print.

Counseling Center - Online Reception. How to apply online to the Pension Fund - instructions.

On the official website of the Pension Fund of Russia https://pfr.gov.ru/ in the section “Consultation Center” - “Online Reception” you can contact the fund with any questions, even those containing personal information. Electronic appeal works only for citizens of the Russian Federation, and the answer comes within 30 calendar days to the electronic mailbox you specified - Email. To contact the fund:

  • In the “Contacts” , select the “Online Reception” ;
  • You will be redirected to the page of the official website https://es.pfrf.ru/appeal/ , where you must pass the “I am not a robot” ;
  • Next, read the information on the conditions for accepting and considering online requests, and check the “Acquainted” - “Continue” ;
  • On the application registration page, fill in the item (select from the list) “Recipient” - the branch of the Pension Fund to which the application is sent;

  • Enter your last name, first name and date of birth (required fields);
  • From the list you need to select the topic of the appeal, for example, “Maternity (family) capital” and the service about which the question arose, for example, “Obtaining a state certificate for maternal (family) capital” ;
  • Write the essence of the question and attach the necessary documents (files);
  • Be sure to include your email “Please send a response by email” and click the “Submit” .

The entire request has been sent, all that remains is to wait for the official response by email.

How to view your pension in your personal account?

One of the most popular functions of the personal account is viewing the currently accrued pension. So, pension fund (personal account), instructions on how to view your pension:

  1. Go to the section “Pensions and social benefits”.
  2. In the section, look for the “Get information” block, click on “About pension provision”.
  3. Actually, we get information.

The first number (whichever is higher) is the pension you will receive if you do not work after you reach retirement age. The second number is your pension if you continue to work after reaching retirement age.

News from the Pension Fund of Russia - the Pension Fund of Russia - announcement.

To go to the Press Center, select “PFR News - Press Center of the Pension Fund of the Russian Federation” .

  • April 2021

  • March 2021

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