Pension Fund personal account

Individuals can significantly simplify and speed up interaction with the Russian Pension Fund by creating a personal account on the official website of the Pension Fund of Russia. A personal virtual space will allow you to be aware of changes in old-age accruals, points, receipt of accruals for the last month, as well as use many useful services of the state portal, for example, submit various applications.

Information on how to register and enter the PFRF LC, as well as information about its functionality, is necessary for all pensioners, regardless of what type of pension they have - funded, old-age, etc. In addition, it would be a good idea to familiarize yourself with the instructions below for those who plan to help elderly relatives receive pension money.

In fact, there is nothing difficult in creating and confirming a pensioner’s personal account; the main thing is to follow the established sequence of actions and use the official website of the Pension Fund of Russia - //www.pfrf.ru/.

Personal account features

The functionality of the resource is constantly expanding, allowing you to learn in real time about everything related to pensions. For many, LC is an alternative to personally contacting the Pension Fund to clarify accrual amounts, resolve problematic issues, obtain official documents, control the expenditure of maternity capital and inform about changes in the schemes for calculating cash benefits.

How to find out about the status of your personal account with the Pension Fund of the Russian Federation

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July 19, 2021 11:51

Information about the pension rights of citizens is generated on an individual personal account with the Pension Fund of the Russian Federation. This information is confidential and is stored in compliance with established rules for storing personal data of citizens. Until 2013, it was possible to find out about the status of a personal account from annual mail notices from the Pension Fund of Russia. Currently, other information channels are available, namely:

- in the citizen’s Personal Account on the website of the Russian Pension Fund https://es.pfrf.ru/ . Here you can find out about the number of pension points and the duration of the insurance period recorded on the personal account, the periods of work, places of work, the amount of insurance contributions accrued by employers and the level of wages. The service also provides information on pension savings, including data on contributions under the State Pension Co-financing Program. Here you can also use a personalized version of the pension calculator and find out what affects the formation of pension rights and the size of the future insurance pension. All users registered on the website www.gosuslugi.ru, in a unified identification and authentication system (USIA), have access to the service.

- at the Pension Fund Client Service. To obtain information, you must come with your passport and SNILS to the territorial office of the Pension Fund of the Russian Federation at the place of registration (including temporary) or actual residence and write an application. Information about the status of an individual personal account, including information about the special part of the individual personal account and the results of investing pension savings, can be obtained in the manner specified when applying, including by post, within 10 days from the date of application.

— through the portal www.gosuslugi.ru. To do this, you need to register on the Unified Portal of State Services www.gosuslugi.ru. After receiving the access code to the “Personal Account” on the portal in the “Electronic Services” section, you must select the “Ministry of Labor and Social Protection of the Russian Federation” section, then the “Pension Fund of the Russian Federation” subsection. In this subsection you can obtain information about the status of your pension account online.

- in the bank. To do this, it is necessary to clarify whether the bank of which the citizen is a client provides such a service. If yes, then information about the status of the pension account can be obtained in printed form from the operator or through ATMs, or in electronic form using Internet banking.

What services are available

By logging into the PFRF personal account, a citizen has the opportunity to:

choose a convenient time and make an appointment at the ground office of the government agency;
use an online calculator to calculate pension accruals;
submit applications for the assignment of pension payments, one-time transfer of savings, delivery of benefits, transfer of one pension to another, recalculation of the amount, termination and resumption of money transfers, transfer of the payment case to another territorial body in connection with a change of residence;
apply for the appointment, delivery, termination and renewal of social benefits;
withdraw previously submitted applications;
order an official certificate of pension and social assistance payments;
order a document indicating the amount of money in an individual personal account;
submit applications related to the issuance and disposal of maternity capital funds;
find out the status of documents submitted to the Pension Fund;
request online consultation from employees.

Make an appointment with the Pension Fund online via the Internet - instructions

The Pension Fund makes it easy to make an appointment online. You must provide information about yourself and your region in the requested fields. First, select the region (subject of the Russian Federation) in which you want to make an appointment. Then, indicate the district branch (find in the suggested options) and select the topic of the appeal. Next, indicate who you are: an individual, an individual entrepreneur or a representative of a legal entity.

Having filled in all the necessary fields, you will only have to write your full name, SNILS number and telephone number (enter the numbers indicated in the picture) and send the application for processing, i.e. click on the “Continue” button.

Don’t forget to check the box next to “I consent to the processing of personal data/payer data. The website of the Pension Fund of the Russian Federation and making an appointment via the Internet are quite simple. There are a few steps left to complete your registration for your appointment. You need to select a free and suitable day and time of visit from the calendar that appears. The last step is to click the “Register” button.

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So you have made an appointment with the Pension Fund of the Russian Federation. The coupon will contain the necessary information for the visit (date, time and address where you need to go).

Information you can get

The PFR personal account, which can be easily accessed from a PC or phone in any browser, is a source of a lot of useful information, and the database is regularly updated, so there is no doubt about the relevance of the data. The main things you can find out on the site using a personal account:

assigned pension and formation of pension rights;
savings insurance company and the history of your requests to it;
production and social payments made;
total work experience;
features of the formation of cash benefits in the compulsory pension system;
the principle of calculating the amount of pension;
fixed salary in the organization;
accumulated pension points;
history of enterprises and organizations where you worked before 2002.

Instructions: how to find out the size of your pension

The Pension Fund provides some services without a personal account .

How to find out the size of your pension without registration :

At the bottom of the official page, in the services carousel, find the Pension calculator.
What you need to enter to calculate the information: gender;
year of birth;
conscription service period;
number of children;
period of care for each child;
period of care for disabled citizens;
how many years after reaching retirement age will you not apply for a pension;
kind of work;
expected length of service as an employee;
official salary size.

Click "Calculate".

What affects the size of the pension:

salary;
experience;
retirement after retirement age;
income (for self-employed);
military service by conscription;
care for children.

These factors allow you to think through a plan for increasing your pension in advance.

Registration with the Pension Fund of Russia

Citizens can use all of the options listed before or after applying for a pension for disability, old age, length of service, etc., but to do this, you first need to create an individual account in the system.

Registration takes a little time and requires the provision of passport data, insurance number of a personal account, and a mobile phone.

Please note that the information provided during profile creation will later have to be confirmed, so you should only provide truthful and relevant information.

How can you calculate your pension online in the Pension Fund of the Russian Federation?

Calculation of pension contributions is available to any person - and his age and work experience do not matter at all. Just make a choice in favor of the section called “individual personal account” and at the very end you will see a button that allows you to draw up a document on the status of the individual personal account.

Check the box in the section where it says that the certificate will be sent by email. At the bottom you will see the address to which delivery will be made. Does it need to be adjusted? Open your profile. Are there any errors? This means you can proceed to the request.

The document is created and sent automatically. Thus, you can quickly open your email and study messages from the Pension Fund.

How to register as a pensioner as an individual

To obtain a personal account on the official website of the Pension Fund, a pensioner must have a verified profile on the online platform of the State Services. Citizens who have it will simply need to go to the appropriate Personal Account tab after authorization to quickly switch to the Pension Fund. But even if you haven’t created an account yet, don’t worry, it’s extremely easy to do:

Open the portal //www.gosuslugi.ru/.
Click on the “Register” button.
Select a region - automatically or manually by entering the name of the locality and selecting it from the proposed list.
In the form that appears, indicate your last name, first name, mobile phone number and email. They will be used in the future when you need to log into the personal account of the Russian Pension Fund or use other types of government services.
Click on the “Register” button and wait until the system displays a page with the completed information.
If everything went well, a special confirmation code will be sent to the entered number, which should be entered in a separate field, after which an email will be sent to your email stating that you now have an account. At this stage, the profile has a “preliminary” status, providing the user with reduced functionality. Access to all options is provided after identification.

Registration with the Pension Fund at pfr.gov.ru

Most often, difficulties on the resource are experienced by people of the older generation who do not have much experience in using modern technologies. Due to the fact that there is no detailed direct link for authorization on the official website, some find themselves in a hopeless situation. In fact, the main tool for registration is the information provided for the Unified Identification and Autonomous Authorization database during the registration of the profile on the State Services.

Simplified procedure

The initial simplified profile level is provided to a pensioner who has already provided a minimum amount of information about himself. To get this level, you should:

Log in to State Services in your Personal Account.
Find the button called “Register”, click on it and wait for it to load.
In the window that appears, click on the link called “Another method.”
In the form, fill in the fields where you indicate the last and first name of the person who needs an account on the ESIA, enter his phone number, as well as his email. It is best to enter real data about yourself, and use only the e-mail to which you have constant access.
Check that the entered data is correct and then click on the “Register” link at the bottom of the form. However, before clicking, it is recommended that you carefully read the documentation from the two links presented in this window, with the names “Privacy Policy” and “Terms of Service Use”. By carefully studying the documents, you can better understand the operation of the service and avoid possible problems with its use in the future.
The form is replaced by a window called “Phone Confirmation”. They wait for a message to arrive at the specified mobile number, which contains a code, and only after that the required numbers are entered into a single field.
It is necessary to come up with a strong password; when creating it, avoid using dates of birth, abbreviations from the initials of the first name, last name, patronymic, it is better not to write the first and last names themselves. A strong password will be an alphanumeric combination of more than eight characters, some capitalized and others lowercase.

If everything went well, the new pensioner can log into his own Personal Account, and the account will also appear on the portal.

After receiving your profile, you must first take care of filling out all the necessary fields to indicate information in your Personal Account.

Standard registration

Achieving a standard account profile is the next step after registering a simplified account. To receive an increase, a pensioner must select the “My data and contacts” section in his own account.

In this tab you enter personal information, which means:

information from the passport;
own SNILS number.

After adding information about a pensioner or a citizen of non-retirement age, the system performs an automatic check. If everything is entered correctly, the profile changes status on State Services - you can see this in the right corner of the resource.

The updated status provides the Pension Fund pensioner with greater opportunities on the portal of the Pension Fund of the Russian Federation.

Status "Confirmed"

To change the user status on State Services to the highest possible Status, you must use one of the convenient methods:

Be registered using specialized RBS (remote banking) systems from certain Russian banks.
Come to the Service Center to perform face-to-face authorization.
Confirm via registered mail sent by Russian Post.
Provide the data specified when upgrading your profile to “Standard”.

For clients of Russian banks

In the case when a person of non-retirement age is a client of remote banking systems, he can use the Unified Identification of Information System (ESIA) to improve his status. Remote banking services are taken into account in:

Sberbank;
AK Bars;
VTB;
Bank St. Petersburg;
Tinkoff;
SKB;
Post Bank;
Delo Bank;
Gazenergobank.

You can use this method by following the following sequence of actions:

Select a form called “Online via Bank”.
You should select from the list of banking organizations the one whose services the client uses.
The banking service program is being authorized.
Click on the “Registration” item.
Enter information into the form if it does not load automatically. Make sure that the entered passport information and SNILS number are correct.
Confirm filling out the form, send it for verification and wait for the response from State Services - it comes in the form of a code in an SMS message.

Creation and confirmation in Service Centers

Through Service Centers, clients can:

create in person;
obtain profile status approval;
gain access to the use of certain operations of State Services;
delete or edit your Personal Account.

The ESIA has a list of branches with addresses where citizens receive the necessary operations.

To edit your account:

choose a central authority;
visit the branch during working hours;
fill out an application;
Show your passport and SNILS document if you need to confirm.

Remote verification by letter via Russian Post

Using the ESIA, it is possible to confirm an account via a notification sent by email.

For this authorization method you need:

In your profile, select the “My data and contacts” column.
Confirm use via registered letter, click on the “Order letter” button.
Enter all the required information in the form that opens.
Expect to receive a registered letter.
Enter the code received in the letter.

The waiting time after ordering can reach 7-14 days , but it is possible to track the shipment after ordering.

If the verification is successful, the account status on the service will increase to “Verified”.

For owners of CEP/UKEP

To increase your profile status, you just need to use your own key. You can do this as follows:

obtain a standard level of account on State Services;
Before starting, check whether the necessary browser permission is enabled, make sure the key carrier is in good working order;
use the key on a computer or laptop;
go through authorization
use the method of changing the account status through CEP/UKEP;
From the list of certificates, click on the desired one and confirm your choice by entering the PIN code;
wait for the page verification to complete, and if it is successful, the account status will change.

Along with the “Confirmed” status in the account, you will have access to such functions as calculating pensions, providing pension statements, sending applications and much more.

Account Verification

Verification takes place in several stages. First, you need to open a personal account in State Services and indicate your passport details and insurance certificate number. The next step is to enter the Unified Identification and Autonomous Authorization, which requires the citizen to have a special code.

You can receive it by delivery by Russian Post, which is time-consuming, or you can find the address of the nearest MFC and come there yourself with the original passport, making sure that it has a data exchange agreement signed with the territorial department of the Pension Fund of Russia. An employee of the multifunctional center will inform you of the combination of symbols you are interested in after providing an identity document. Now all that remains is to indicate the code in the appropriate field, and the account will automatically move to the confirmed category, opening up wide opportunities for using the state portal.

Login to your PFR personal account

You can gain access to managing your own pension savings, monitor the timeliness of pension accrual, or find out about its upcoming increase using your personal account registered in the Pension Fund of the Russian Federation system. Now you don’t need to stand in grueling queues to get the information you need. It is enough to have a computer and access to the Internet. Moreover, you don’t need any special knowledge to use the site, the menu is intuitive, and the content of the site will allow you to get answers to most questions.

Logging into the system can be done in two ways: using a mobile phone and a SNILS policy.

Login by phone number

To log in to your account to work with the Pension Fund website, you need to do the following:

go to the main page of the Pension Fund of the Russian Federation and click on the link to go to the citizen’s personal account;

follow the “Login” link;

after which the system will warn you about the transition to the authorization form of the State Services portal;

indicate the mobile phone or email address used to register your account in State Services and the current password;

confirm entry.

After checking the data, the system will open access to the account on the pension fund website. Be vigilant, do not disclose your passwords to anyone and do not leave your phone unattended. The security of your personal data depends on this.

Login using SNILS

The second login method is also closely related to the State Services website. If you are registered on this portal, you should have entered your personal data. To obtain the “Confirmed” status, the system requested a SNILS number. If it was specified correctly, then you can log in using it. To do this, on the authentication page, select the SNILS tab and enter the insurance certificate number and the same password created for visiting the State Services website.

After checking the data, the citizen will be redirected to the PF page.

Login through State Services

At the moment, the main way to enter your personal account is through State Services. The personal account of the Pension Fund of Russia is available through State Services here: https://es.pfrf.ru/login/.

Click on the big blue “Login” button - you will be redirected to the login page for your State Services account. You will need to enter the password for your account - after this you will automatically be taken to the Pension Fund account. If you are logging in for the first time, State Services will ask if you want to provide access to information to the site on which you are trying to access your personal account; you will need to give permission. Please note that for this login method you will need a confirmed account on State Services - no other account will work. If you do not have such an account, you need to create one. Register on State Services, enter your passport details, SNILS, etc. in your profile, then go with your passport to any ESIA verification center; they have a map of offices on their website. The verification will take some time, but in the end you will receive a confirmed entry.

Login via ESIA

ESIA is the same State Services, so use the instructions from the previous subsection.

Login via mobile application

The Pension Fund of Russia has its own mobile application through which you can access all the functionality of your personal account. It is worth noting that the application is not implemented in the best way: the rating on Google Play is 3.2, in the AppStore - 1.7. You can download the application on Android here: https://play.google.com/, on iOS - here: https://apps.apple.com/. Download -> the application is installed -> go to your personal account. Login to the mobile application is also organized through State Services; if you do not have a verified account, see the instructions above.

Instructions on how to log into your personal account on the website of the Russian Pension Fund

Citizens with a registered and confirmed personal account must undergo authorization in order to find out information about the calculation and registration of pensions, filing applications, etc. You can log in either from a computer or a phone connected to the Internet, using a mobile phone or SNILS. If you want to enter your personal account of the Pension Fund of the Russian Federation using a phone number, proceed as follows:

Open the main page of the site //www.pfrf.ru/.
Select the “Login” option and read the notification about the automatic transition to the State Services portal.
Correctly enter the number to which the account is linked and the password.
Check your details and confirm your desire to log in.

When using SNILS, the procedure is similar, but only in the authentication form you will need to go to another tab to enter your insurance certificate number. The transition to the personal page of the Pension Fund will be performed automatically after checking the data.

Find out the state pension

So, we decided to find out the pension for government services and since we do not have an account, we will register on the portal https://www.gosuslugi.ru

There are three types of registration on the government service website and they are also divided into successive steps:

Creating a Simplified Account
Creating a Standard Account
Getting a Verified Account

To access the full package of services of the portal, and therefore the items included if we want to find out about the pension, we need to get a Verified account.

First step: register a Simplified account

Everything is simple here: you need to indicate your first name, last name, mobile phone and email address. Next, we receive an SMS on your phone and enter the confirmation code in the field that appears. A simplified account has been created.

Second step: register a Standard account.

Let's figure out how to find out how many points are in a pension account

After logging into the portal with your username and password, expand your account to Standard. To do this, you need to indicate SNILS and enter your passport details. After this, the data will be checked by FMS employees and upon completion, a notification of its results will be sent by email. Such a letter should arrive at your email address after a few hours or within a few days, depending on how busy it is.

Step Three: Get a Verified Account

In order to obtain a Verified Account, you must first verify your identity. This can be done in three ways:

visit the nearest Service Center, taking your SNILS card and passport. The verification procedure takes 10-15 minutes.
receive a special code by Russian post;
through the Internet banking system of Sberbank and Tinkoff

The first option is faster and has priority; the entire verification procedure takes 10-15 minutes. In addition, on the government services website you will be able to see on a map all such nearby centers in your area.

Through the service catalog, select the “Pension, benefits and benefits” section. Next, we need the item “Notification of the status of the personal account in the Pension Fund of Russia”

When you click on it, a new page will open where we can receive the service (the wait takes some time).

As a result, we receive data on the pension and the status of the individual personal account, where you can view them in a browser, save them on any electronic media, print them in a convenient format, and, if necessary, send them by email (a separate file certified by the Pension Fund of the Russian Federation is generated). All this will also be available in your “Personal Account”.

What to do if you forgot your password?

Each retired individual registered with the Pension Fund has a password to enter his personal account, without which it is impossible to access his information blocks and services. But it happens that a person forgets it and cannot remember. There is no need to panic in such a situation, because there is a simple mechanism for restoring the protective combination:

after going to the Pension Fund website, click the “Login” button;
at the bottom of the authorization form there is the inscription “Recover password”, which you need to click on;
Now you should specify the email or mobile address used when registering your profile;
the next stage is entering SNILS;
within 1-2 minutes a unique code will be sent to your email or phone number, which should be indicated in a special field;
The last thing you need to do is come up with a new combination of characters to protect your account (entered twice).

In extreme cases, the employees of the Multifunctional Center will help solve the problem of losing your password, where you will need to come with a passport of a Russian citizen.

Contact information

If there are difficulties with logging into the Pension Fund of Russia personal account or registering in it, a citizen can contact the support service of the Unified Identification and Automation System. This can be done by email. In the letter, it is advisable to clearly and in detail describe the actions taken and attach screenshots of the error that occurred.

The telephone number of the regional branch of the Pension Fund of Russia can be obtained on the fund’s website, in the “Contacts” section. Before accessing the section, you will need to set your geolocation in the site header.

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about the author
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Nikita Averin

In 2021 he graduated from the Federal State Budgetary Educational Institution of Higher Education “Saratov State Technical University named after. Gagarina Yu.A.", Saratov, in the field of preparation "Informatics and Computer Science". Currently I am the administrator of the site kabinet-lichnyj.ru. (Author's page)

Contact employees for consultation

Despite the fact that the PFR portal and personal account are informative and multi-functional, insurance premium payers often have questions. To solve problems with registration, logging in by phone number or SNISL, submitting applications and using other services of the site, there is a special technical support service. You can use the services of consultants even if you do not have a personal account with the Pension Fund, but it is more convenient if you have one - this way the employee can quickly find information about accruals and help understand the situation.

There are several ways to contact support by phone:

Free (for citizens in the Russian Federation) call the hotline, which operates around the clock, from a cell phone or landline.
Contact by telephone at numbers 5 and 8 (800) 77-55-445. They are also free and allow you to quickly resolve financial and other issues.
Dial number0, which is designed specifically to receive requests from individual pensioners who want to register and log into their personal account of the Pension Fund.
You can get advice on insurance issues using the hotline 8(2.
Chat with an employee of the regional office of the Pension Fund about LC or other problematic issues. You can find the contact number on the official website of the government agency. To do this, just indicate your region and study the list of current department telephone numbers, as well as their operating hours (so as not to call during a break or after the end of the working day).

You can also obtain the information you are interested in directly through the Pension Fund website, using the options of a virtual reception or online consultant. Before writing to a government service representative, you must be authorized in any convenient way, including submitting requests through a mobile application. Another way to communicate is to contact official groups on the social networks VK and Odnoklassniki.

Capabilities and features of the PFRF office

Among the main advantages for an individual that are available in the Pension Fund of the Russian Federation, the following opportunities can be identified:

calculate your future pension using an online calculator;
submit an application for a pension;
clarify issues related to personal maternity capital;
check and find out the size of the pension (or transfers), determine its status;
get accurate information about your experience and view your accumulated points;
verify the assignment of social benefits from the Russian Federation;
order the issuance of an insurance certificate or its duplicate;
manage insurance savings online;
remotely submit created statements on the provision and renewal of payments;
obtain a certificate of accrual of payments to citizens living abroad;
send an official refusal of the funded pension;
choose an insurer or investment portfolio, get information about them.

This account has many useful functions, but they are available only to registered users who have confirmed their data. Thanks to this site, almost all transactions can be monitored via the Internet.

The Personal Account (PA) of the Pension Fund greatly simplifies the life of any individual. It was developed to ensure accessibility of government services to any citizen of the Russian Federation. Let's take a closer look at the Pension Fund's electronic government services.

Those who are just starting to form a pension will be able to control information about their individual personal account with the Pension Fund and the amount of insurance contributions that the employer made for them.

Undoubtedly, the pension fund provides these government services free of charge. To receive them, the system will prompt you to log into your PFR personal account or register.

Then you need to send a request from the portal:

We will see a familiar window - and again we will be offered to create a personal account in the pension fund:

Thus, access to the government service of providing information on various pension opportunities in accordance with the law is ensured. You will learn about the grounds for providing an insurance pension (for old age, disability, loss of a breadwinner), funded pension (created from payments from a citizen’s income at his request), state personal security (already known - for long service, loss of a breadwinner, old age, as well as social pension).

The PFR personal account will allow you to find out information about your work experience, the number of personal pension points, your rights to receive a pension, maternity capital. The website provides government services for extracting from your personal account, documents to confirm your experience, and rules for filling them out.

Thus, you can be located in any geographical location and manage your personal account, know exactly about social payments assigned in fact, manage money, order the necessary documents (certificates, etc.) and even make an appointment remotely with Pension Fund services.