Brief description of NPF Trust
The fund has been operating since 1997.
Contents Hide
- Brief description of NPF Trust
- Functionality of the personal account of NPF Trust
- Registration in the account
- Authorization in your personal account
- Customer support through the account of NPF Trust
- How to disable your personal account?
- Security and privacy rules
At the end of 2021, NPF “Doverie” entered the RBC rating of “500 largest companies in Russia” according to the RBC Publishing House and took 235th place. In 2021, the fund's position rose by 129 points, which indicates the active development of the company.
The fund is also one of the ten largest non-state pension funds in the country. In this case, the rating was calculated based on the volume of pension savings and reserves in management.
In 2021, the fund's pension assets doubled and reached 69.25 billion rubles. The assets include clients' pension savings.
The total number of insured persons in the fund reached 1.5 million people. The number of people insured under non-state pension provision is 5.5 thousand people.
In 2021, the return on investment of pension savings reached 7.39%. The rate of return distributed among the accounts of depositors and participants is 10.8%.
The reliability of the fund is confirmed by:
- participation in the system of guaranteeing the rights of insured persons;
- reliability rating "Expert RA" at level A+ ("Very high level of reliability").
Contact information
You can contact managers on pension financing issues through your personal account by writing to support. Additionally, there is a telephone line 84957455211. Questions can also be sent via E-mail
Information is also received on the official website www.npfsafmar.ru or on a special client portal my.npfsafmar.ru.
NPF Trust is part of Safmar, so to enter the account the user will need to go to the official website of this pension fund. Registration has a standard form and requires correct data entry.
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Nikita Averin
In 2021 he graduated from the Federal State Budgetary Educational Institution of Higher Education “Saratov State Technical University named after. Gagarina Yu.A.", Saratov, in the field of preparation "Informatics and Computer Science". Currently I am the administrator of the site kabinet-lichnyj.ru. (Author's page)
Functionality of the personal account of NPF Trust
Your personal account allows you to:
- View the status of the individual personal account of the funded part of the labor pension for any selected period.
- View the user's personal data.
- Change Password.
- Changing your email address information.
- Receive information about the time the client last used the Personal Account Service.
Flaws
Often on various sites there are negative reviews about. They are due to the fact that fund representatives do not always act honestly when concluding an agreement. For example, some employees indicate that without joining this fund, savings may burn out. A person who does not have a special legal education agrees to sign an agreement and subsequently receives notification that the funded part of the pension has been transferred to the Trust pension fund. Reviews after such actions are, of course, negative.
These employees have now been suspended due to a large number of complaints. Now users can independently study this and other funds and only then decide whether to transfer their savings or leave them in a government institution.
Registration in the account
Access to the “Personal Account” Service is provided after the funded part of the client’s labor pension is transferred under the management of the Fund and the pension savings funds have been credited to the personal account.
To register, on the official website of the fund you must fill out an application for access to your account indicating:
- SNILS numbers.
- Series and passport numbers.
- Phone. It is important to indicate the same phone number as in the agreement with the fund.
Within 30 minutes, an SMS will be sent to the specified mobile number - a message that may contain:
- Password to access the service. This is possible if the data verification was successful.
- Refusal of registration with explanation of the reason. This may be due to the fact that at the time of registration the funded part of the user’s labor pension was not transferred under the management of the fund. Or one of the verification parameters does not match the NPF database.
- A message indicating that the user is already registered in the system. In this case, you should use a password recovery service.
It is also possible to obtain an access password by sending a letter via Russian Post. But it will take much longer.
Registration of a personal account
In order to start using the multifunctional “Personal Account” service, the client must be registered in the system. Users who were previously clients of funds that underwent reorganization may not have to re-register as a personal account. In this case, you can immediately log into your account using the login and password from your previous personal account.
Registration of a personal account is required for new NPF clients. Personal account login information is usually provided to the applicant during the submission and execution of a package of documents at the SAFMAR office. If you have not received a login and password and have never logged into your personal account, you need to register online:
- Download the official website of the organization.
- In the upper right corner of the page, click on the “Personal Account” button.
- In the authorization block, under the “Login” button, there will be several lines, among which you need to select “Don’t have an account? Register” - left-click on it.
- You have activated the new client registration page: https://my.npfsafmar.ru/client/registration.
Fill out the registration card and enter your data in the empty fields:
- Insurance number of the citizen's personal account (SNILS), which is indicated in the contract;
- Contact personal phone number;
- Email address to which you have access.
Read the “Rules for using your personal account” and “Consent to the processing of personal data.” Then click the "Register" button.
Go to your email inbox page. An important message will be sent to the specified e-mail containing account information and brief information on the personal account of NPF "SAFMAR".
Regardless of how your personal account was registered - at the organization’s office or independently, you need to log into your personal account as soon as possible after receiving your login and password and create your own access code. This procedure is recommended to be repeated every 6-12 months. Also, never tell anyone your username and password so that scammers do not take advantage of it. Fund employees never request this data. Login to your personal account
Authorization in your personal account
To log in, you need to go to the “Personal Account” section on the official website. The active button is located in the menu at the top. Then you are prompted to enter your login (SNILS number), password and verification code. The latter consists of 4 crossed out numbers and is indicated here.
On first access, for security reasons, you must change your password. The new password must contain at least 8 characters, including upper and lower case letters, numbers and special characters.
To be able to recover your password, you must provide a valid e-mail.
How to recover your personal account password?
The user can also recover a forgotten password from their personal account using e-mail: they will need to click on the special link next to the authorization window and enter the characters from the security image. If the depositor cannot access his own email account, then to recover the password it will be necessary to write to a message with the appropriate note and indicating the SNILS number and last name, first name, patronymic. To solve other problems with authorization or system operation, it is recommended to contact Trust’s technical support using the toll-free number 8 (800) 555-61-62.
How to disable your personal account?
The User’s access to the “Personal Account” service is terminated upon submission of an application to NPF “Doverie” with a request to terminate access to the service or block it.
The Fund will stop providing access no later than 1 business day after the client’s request.
The Foundation may initiate temporary or permanent termination of access to the service in the following cases:
- If there are suspicions of unauthorized access to the service on behalf of the user.
- Upon termination of the OPS agreement.
- For technical reasons.
History of creation and reorganization of NPF Trust
The non-state pension fund "Doverie" was registered back in October 1997. It was formed from the merger of several companies in Nizhny Novgorod. The company has a perpetual license to operate in the field of insurance and pensions. Co-finances pensions, manages the funded part, and creates additional savings.
The foundation served more than 800 thousand people. The total budget of the Trust Foundation has long exceeded 11 billion rubles.
Fund reorganization:
- 2003 NPF acquired Udmurt Telecom and Region-Svyaz. This helped the company get into the top 10 large non-state pension funds.
- In 2021, there was a need for change. The fund's financial performance began to fall. The Bank of Russia no longer saw any prospects for the development of the enterprise. It was proposed to carry out additional capitalization or change the entire structure of the fund.
- In March 2021, NPF Doverie merged with NPF Safmar, which belongs to Mikhail Gutseriev. Now the latter fund is responsible to all clients of the Trust fund.
Attention! Citizens who previously entered into an agreement with the Trust Foundation will not need to redo it. All previously stated conditions are preserved, but are served by the new fund.
In 2021, Safmar increased its profitability, this was facilitated by the Central Bank’s softened rhetoric regarding the key rate. The absence of new sanctions also has a positive effect on the percentage.
Official website and personal account of the fund
The website npfdoverie.ru provides detailed information about the terms of cooperation for private and corporate clients. Current services and programs are provided, there is information about the fund and its work, contacts of departments, including their addresses and in your city.
In your personal account with round-the-clock access, you can get up-to-date information about deductions and the amount of savings in order to control the entire process. This allows you to immediately make pension calculations and, if necessary, immediately withdraw funds.
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Fund office addresses
The head office changed its location at the end of March this year. Now it is located at the address: Moscow, Serp i Molot Zavod proezd, building No. 10. There is a business building here, on the 11th floor of which clients of the fund can receive all the necessary services.
In addition to the central office, the organization has representative offices in more than 20 regions of our country. More accurate information about addresses can always be found by calling the hotline.
Is there fraud in the Trust fund?
Employees of non-state pension funds, and Doverie is no exception, are often tasked with attracting a large number of clients. There are many ways to do this, some of them resemble fraudulent schemes. This is where most of the negative reviews about the company come from.
Sometimes company representatives, under the pretext of quickly employing citizens, seek to sign an agreement, after which the latter receives a notification about joining the ranks of the organization’s clients.
Another scheme involves intimidation, when a legally unskilled person is informed of the need to enter into an agreement with a non-state pension fund.
At the same time, employees of non-governmental organizations refer to the fact that in the near future only non-governmental organizations will be involved in the formation of pensions. Another option to attract a client is the promise of high profitability and guarantees from the state.
Considering the above, it cannot be said that Trust is a fraudulent organization. Official figures and statistics show the opposite picture. Nevertheless, the issue of terminating the contract with the company does not lose its relevance.
