In 2021, government services can be obtained without leaving home and without wasting time on trips to the department. You just need to register on the State Services portal and gain access not only to the services, but also to use this account on the official websites of Rosreestr, the Federal Tax Service, the Pension Fund of the Russian Federation, etc.
Currently, the State Services website offers the opportunity to pay state fees with a significant 30% discount.
Our step-by-step instructions will help you understand all the stages of registration and tell you how to create a verified account, which will open up the opportunity to use all available electronic services in 2021.
There are three account levels. Registration on the portal consists of creating an Unified Automatic Identification and Logistics (USIA) account. To secure access to your personal data, which is required to be filled out, a step-by-step verification has been introduced. Therefore, there are three levels or account types:
- Simplified . It is formed during initial registration, like a container on the portal.
- Standard . The record status will change to this only after filling out the form and checking your passport and SNILS details.
- Confirmed . Having received confirmation, the user can fully use all services.
Is re-registration available?
Expert opinion
Kurtov Mikhail Sergeevich
Practitioner lawyer with 15 years of experience. Specializes in civil and family law. Author of dozens of articles on legal topics.
It is possible to re-register for State Services if the account is completely deleted. Go through the procedure in the correct sequence and enjoy the convenience of e-government.
If the old profile is not deleted, when you try to add documents, an error will appear informing you that registration is impossible, since the documents have already been uploaded to the portal. If you are already registered, but have forgotten your password or login for your personal account, see our instructions for restoring access https://gosuslugi365.ru/account/kak-vosstanovit-dostup-k-portalu-gosuslugi.html.
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If the problem is serious, contact technical support for assistance.
Using the portal will help save time, which is lost in queues in stuffy corridors. The State Services portal was created for easy use of the services of government organizations by citizens of any age.
You can use it anytime, at any time of the day or day of the week. Say no to long queues and register on the official State Services portal.
Step-by-step instructions for registering on the State Services website. Follow the sequence of steps to register on the portal of government services of the Russian Federation. Creating a new personal account will not take you much time.
The developers of the State Services portal have provided three ways to register a personal account. You can register it directly on the portal, in online banking and during a personal visit to the MFC or Pension Fund branch. The article provides three instructions for registering and solving the most common problems.
SMS message does not arrive when registering
There are five great solutions for this problem:
- Rebooting the phone – restarting will ensure re-registration in the cellular network with subsequent restoration of SMS reception.
- Wait five minutes (this is the validity period of the security code from the SMS) and order resending.
- Check the antispam system on your phone - it may be blocking SMS from the State Services portal.
- Call your mobile operator's hotline number - there is a certain probability of an accident that disrupts the normal reception of text messages.
- The registration form contains an incorrect phone number - go back a step and check it.
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A backup solution is to call the hotline of the State Services portal.
Create an account through MFC and Pension Fund
If you are afraid that you won’t be able to cope with self-registration, leave it to the specialists of the MFC and the Pension Fund branches. Follow the step by step instructions:
- Go to the Service Centers section on the State Services portal - the link is located in the very bottom menu on all pages of the portal.
- Find your locality on the map, in the Services provided block, select the service Account registration.
- Find Pension Fund branches and MFC offices where account registration is carried out. Please note that the list may include city administrations, commercial banks, post offices and other organizations that register users on the State Services portal.
- Visit your chosen center and get in line. It is best to sign up online (if technically possible) to avoid standing in line. You need to take your passport and SNILS with you.
- Inform the specialist of your desire to register a personal account on the State Services portal. Present the documents and, if necessary, sign the statement prepared by the specialist. Dictate your mobile phone number and you will receive a password to enter your personal account.
Step 3: Obtaining full access to the State Services portal
All you have to do is confirm your identity and all the functionality of the services on the site will be available to you. There are several ways to gain access to Government Services without restrictions; a separate publication is devoted to this, which can be found by clicking on the link. We will briefly describe what methods you can use:
- Apply in person. You need to visit the Pension Fund or MFC. Access to the portal will be open on the day of application. The list of departments where you can come can be found here https://esia.gosuslugi.ru/public/ra/. Here, select the appropriate service and choose a convenient place where you want to go.
- By mail. In your personal account, click on the “registered mail” link. A form will appear with fields in which you need to fill in your address and zip code. After 2 weeks you will receive an email containing a confirmation code. After entering it on State Services, you will be registered as an individual with full access to electronic services.
- Via Internet banking. Without leaving your home, you can complete registration on the portal with access to the mobile bank. You can use the instructions for confirming your account through Sberbank online.
- Having an electronic signature.
After confirming your profile, any service will become available to you.
How to register for State Services from a mobile phone
You must follow the link https://esia.gosuslugi.ru/registration/. This will begin creating your account. The resource page looks like this
We are offered three ways to register for State Services yourself via telephone. Let's try to take a closer look at each of the available options.
Online via Bank
We are transferred to the page of the unified identification and authentication system
From the list provided, you must select the bank whose client you are. A prerequisite is to install the application of this financial institution on your smartphone. After clicking the appropriate icon, instructions will be given. To register for State Services using a phone number, the user is required to confirm the transfer of data from the mobile banking application. This is a convenient option, but not everyone has installed banking software.
Through the service center
Individuals must select an organization where the process will take place offline. The following instruction window appears:
This option is suitable for those who are looking for how to register for State Services without a mobile phone. The following steps must be completed:
- Select the type of government institution . This could be an MFC, a registry office or a user service center. In all of the listed places, registration for State Services without a mobile phone is allowed.
- Services provided. Here you need to select the events to be held. Since we are interested in registering for State Services without a phone, we indicate the option of creating an account.
- Operating mode. Some places are open on weekends, opening earlier or closing later than 19.00. This will be convenient for those who are looking for how to register for State Services without a phone.
Now all that remains is to select the appropriate point and come to it with documents (passport, SNILS, etc.) for confirmation.
Another way to register in State Services for free by phone number
This option is considered the most popular. The user is presented with a window with the following content.
According to the instructions provided, enter your first name, last name, email and phone number. It is required to confirm consent and allow the system to work with personal data. Next, you need to step by step upload the documents that will be requested.
Personal visit
A personal visit is a visit to one of the service centers in your city: Rostelecom offices, Russian Post offices or MFCs. Be sure to take your passport and SNILS with you.
To determine the nearest office, you need to click the blue “Find the nearest service center” button, this way you will find out not only the address, but also the operating hours. For example, let's introduce the city of Kazan. We get this image.
After visiting and establishing your identity, you need to re-enter the portal so that the list of services is updated.
Can I create a new account again?
There is no access to your personal account and you need to delete your account and then re-register - follow the instructions.
- Find a service center where accounts are deleted. The addresses are listed in the Service Centers section on the State Services portal. Filter the centers by selecting the service provided Account deletion.
- Visit the selected center with your passport, ask to delete your existing account - it is deleted without the possibility of recovery.
- Register a new account using the instructions in this article - they will help you create a personal account with a verified status.
Step-by-step registration of individuals
For individuals, the government services website provides three types of accounts - “simplified”, “standard” and “confirmed”; they can only be obtained in this order through the unified identification and authentication system.
Simplified Account
Step 1. To begin the simplified registration procedure, go to the website gosuslugi.ru, there is a widget on the right, click the “Register” button.
Step 2. Next, the system will require you to enter your “last name” and “first name”, as well as a cell phone number or email address of your choice; you can fill in both fields if available.
Step.3 After you enter the data and check its correctness, click the blue “Register” button, a verification code will be sent to your phone, you must enter it in the next window, and click continue, if you used mail, to confirm you must go to link in the letter received from government services.
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Step 4. At the next stage, you need to come up with and enter a “password”. Be careful, it will be used for further authorization and access to the “personal account” on the site, so in order not to forget it, it is better to copy it into a notepad.
Step 5. At this stage, the registration procedure is completed! Your account is assigned a "simplified" level, which has many restrictions.
Standard account
Step 6. Next, the browser will automatically redirect you to the page for entering personal information, where in the form provided, you must enter the installation data from your passport and the SNILS certificate number.
As soon as you do this and click the “save” button, your account will receive the “standard” level, as a result of which you can use electronic services with almost no restrictions.
If, for some reason, you cannot immediately fill out this information, you can do this later on the personal data page, go to the “fill out profile” tab.
As soon as you fill out all the points, the system will automatically send your SNILS credentials to the Russian Pension Fund, and your passport data to the Department of the Ministry of Internal Affairs for reconciliation.
The duration of the check depends on the system load, usually takes from 5 minutes to a day. In any case, you will receive an SMS notification about the completion of the procedure on your mobile phone or a letter with the results by email.
With a standard account, you will have access to such services as obtaining a foreign passport, making an appointment with a doctor, signing up for the MFC queue, registering a vehicle, replacing a driver’s license and many others.
Verified account
Step 7. Persons who have passed the personal identification procedure can use the State Services portal to the fullest extent and without restrictions; there are three options for confirming your account:
- Personal visit to a Russian post office, multifunctional center or Rostelecom branch, with a passport and SNILS.
- On the State Services website itself, order a letter with a verification code, which will be sent to the post office at the address of permanent registration or place of residence specified by you during registration. Since the status of the letter will be “registered”, only you can pick it up using your passport, thereby confirming your identity.
- Identification using an electronic digital signature obtained through the MFC or at one of the certification centers.
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