Addresses and phone number of the passport office hotline
You can find the passport office by house address on this portal. To do this, there is a table that shows the addresses of passport offices in St. Petersburg, as well as their work schedule and other contact information.
| Department address | Contact information | Schedule |
| St. Petersburg, per. Krylova, 3 | 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Mon-Fri 9:00–18:00, break 13:00–14:00 |
| St. Petersburg, Zakharyevskaya st., 10 | 8 8 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Tue, Thu 10:00–17:00, break 13:00–13:45; Fri 10:00–13:00 |
| St. Petersburg, 3rd Sovetskaya st., 42 | 8 [email protected] [email protected] [email protected] https://kvartplata.info/helpful-info/services-contacts/citizen-registration https://www.kvartplata.info/ https://www.vckp. spb.ru/ | Mon 15:00–19:00; Tue 9:00–13:00; Wed, Thu 15:00–19:00; Fri 9:00–13:00 |
| St. Petersburg, Nevsky Prospekt, 176 | no information [email protected] [email protected] [email protected] https://kvartplata.info/helpful-info/services-contacts/citizen-registration https://kvartplata.info/ | Mon 15:00–19:00; Tue 9:00–13:00; Wed, Thu 15:00–19:00; Fri 9:00–13:00 |
| St. Petersburg, Nevsky Prospekt, 90-92E | 8 [email protected] [email protected] [email protected] https://kvartplata.info/helpful-info/services-contacts/citizen-registration https://www.kvartplata.info/ https://www.vckp. spb.ru/ | Mon 15:00–19:00; Tue 9:00–13:00; Wed, Thu 15:00–19:00; Fri 9:00–13:00 |
| St. Petersburg, st. Rubinshteina, 8 | 8 [email protected] [email protected] [email protected] https://kvartplata.info/helpful-info/services-contacts/citizen-registration | Mon 15:00–19:00; Tue 9:00–13:00; Wed, Thu 15:00–19:00; Fri 9:00–13:00 |
| St. Petersburg, st. Vosstaniya, 41 | 8 [email protected] [email protected] [email protected] https://kvartplata.info/helpful-info/services-contacts/citizen-registration https://www.kvartplata.info/ https://www.vckp. spb.ru/ | Mon 16:00–19:00; Tue 9:00–12:00; Wed,Thu 16:00–19:00 |
| St. Petersburg, Zakharyevskaya st., 10 | 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Tue, Thu 10:00–17:00, break 13:00–13:45; Fri 10:00–13:00 |
| St. Petersburg, st. Tchaikovsky, 24 | 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Mon-Fri 10:00–16:00, break 12:00–14:00 |
| St. Petersburg, st. Krasnogo Tekstilshchik, 10-12D | 8 8 [email protected] https://78.mvd.rf/ms https://www.7771000.ru/ https://guvm.mvd.rf/ | Tue 10:00–20:00, break 13:00–13:45; Wed 10:00–17:00, break 13:00–13:45; Thu 10:00–20:00, break 13:00–13:45; Fri 10:00–16:45, break 13:00–13:45; Sat 10:00–16:00, break 13:00–13:45 |
| St. Petersburg, per. Krylova, 3 | 8 8 [email protected] https://78.mvd.rf/mshttps://guvm.mvd.rf/ | Mon-Thu 10:00–17:00, break 13:00–14:00; Fri 10:00–16:45, break 13:00–14:00; Sat 10:00–13:00 |
| St. Petersburg, st. Zhukovsky, 35 | no information [email protected] https://78.mvd.rf/ms | check by phone number |
| St. Petersburg, per. Krylova, 3 | 8 8 8 8 8 8 8 [email protected] https://78.mvd.rf/ms https://78.mvd.rf/ https://guvm.mvd.rf/ | Mon 9:00–16:00; Tue, Thu 14:00–20:00; Fri, Sat 9:00–15:00 |
| St. Petersburg, Mytninskaya st., 3 | 8 8 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Mon 10:00–13:00; Tue, Thu 16:00–20:00; Fri 9:00–13:00; Sat 10:00–13:00 |
| St. Petersburg, Kirochnaya st., 4 | 8 8 [email protected] https://78.mvd.rf/ms https://78.mvd.rf/ https://78.mvd.rf/gumvd/structure/item/7814784 https://guvm. Ministry of Internal Affairs of the Russian Federation/ | check by phone number |
| St. Petersburg, emb. Fontanka River, 78 | 8 8 8 [email protected] https://78.mvd.rf/ms https://guvm.mvd.rf/ | Mon-Thu 10:00–17:00, break 13:00–14:00; Fri 10:00–16:00, break 13:00–14:00 |
In addition, there is a passport office hotline number where you can call the passport office for advice and find answers to your questions without visiting the department.
Help desk of passport offices in St. Petersburg – 8 (812) 573-68-28.
This is interesting
- How to submit an application to the Main Migration Department of the Ministry of Internal Affairs online on the website
- Contacting the Federal Tax Service Inspectorate (Federal Tax Service Inspectorate) on the official portal
- Send a request to the institution on the official website
- Passport offices of Russia (GUVM MIA)
Services and functions of the passport office
The entire catalog of services available at the Central District passport office is presented in the table below.
| List of services |
| Reception of notification of selected tax objects in respect of which a tax benefit is provided for the property tax of individuals |
| Reception and recording of notifications about the start of activities by legal entities and individual entrepreneurs for the production of primary fire extinguishing equipment, mobile fire extinguishing equipment, fire extinguishing installations, etc. (Only in the flagship) |
| City district councils |
| Privatization by citizens of residential premises of the municipal housing stock |
| Provision of residential premises of the city's housing stock under rental agreements, including in non-subsidized buildings of the city's housing stock |
| Providing residential premises to citizens with musculoskeletal diseases - disabled people using wheelchairs |
| Transfer by citizens of privatized residential premises into city ownership |
| Office of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare for the city |
| City State Housing Inspectorate |
| Registration of a foreign passport |
| Assignment of an annual compensation payment for the purchase of a set of children's clothing for attending classes during the period of study |
| Receiving questionnaires from citizens for the purpose of registration in the compulsory pension insurance system, including receiving applications from insured persons for exchange or issuance of a duplicate insurance certificate |
| Assignment of a monthly compensation payment to reimburse expenses due to the rising cost of living for certain categories of families with children |
| State registration of legal entities, individuals as individual entrepreneurs and peasant (farm) households. |
| Issuance of a fan passport (Only in the flagship) |
| Registration of a citizen at the place of residence (organization) |
| Assignment of a monthly compensation payment for the purchase of children's goods for families with 5 or more children |
| Accepting applications to turn off a radio point |
| Providing social support measures for paying for housing, utilities and communication services |
| Receiving applications from insured persons for voluntary entry into legal relations under compulsory pension insurance in order to pay additional insurance contributions for a funded pension |
| State budgetary institution of the city “Multifunctional centers for the provision of public services of the city” (GBU MFC of the city) |
| Registration and issuance of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation outside the territory of the Russian Federation |
| Registration and issuance of a City Large Family Certificate and its duplicate |
| Providing information on banking products (Only in the flagship) |
| Prefectures of the city's administrative districts |
| Obtaining a passport of a citizen of the Russian Federation if you reach 14 years of age |
| Assignment of a one-time benefit to women registered in city medical institutions before 20 weeks of pregnancy |
| Provision of federally owned land plots without tendering |
| Establishment of insurance pensions, funded pensions and state pensions for citizens who have left for permanent residence outside the territory of the Russian Federation |
| Reception of messages about the availability of real estate objects and (or) vehicles recognized as objects of taxation for the corresponding taxes paid by individuals |
| Submission of information about previously privatized property |
| Conclusion of social rental agreements for residential premises provided under a warrant (additional agreements thereto) |
| Replacement of a passport of a citizen of the Russian Federation in case of change of surname, name, patronymic, information about the date and place of birth |
| State registration of death |
| Assignment of an additional one-time benefit in connection with the birth of a child to young families |
| Assignment of a monthly compensation payment to reimburse expenses due to the rising cost of living for families with three or more children |
| Informing about the situation on the labor market in the city |
| Providing information on property support (Only in the flagship) |
| Assignment of a monthly compensation payment to a person caring for a disabled child or a person disabled since childhood under the age of 23 |
| Providing information contained in the Unified State Register of Individual Entrepreneurs and the Unified State Register of Legal Entities (in terms of providing, at the request of individuals, extracts from these registers, with the exception of extracts containing restricted information) |
| Consideration of applications for recognition as a refugee on the territory of the Russian Federation and applications for temporary asylum on the territory of the Russian Federation |
| Issuance and replacement of a passport of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation |
| Department of the Federal Service for State Registration, Cadastre and Cartography for the city, branch of the federal state budgetary institution "Federal Cadastral Chamber of the Federal Service for State Registration, Cadastre and Cartography" |
| City Information Technology Department (City DIT) |
| Issuing an invitation to enter the Russian Federation |
| Providing disabled people with technical means of rehabilitation and (or) services and certain categories of citizens from among veterans with prostheses (except dentures), prosthetic and orthopedic products, as well as payment of compensation for their own |
| Informing about the registration of a notice of the commencement of certain types of business activities |
| Office of the Federal Bailiff Service for the city |
| Providing information on ongoing enforcement proceedings against an individual |
| Providing monthly monetary compensation for payment of local telephone services to certain categories of citizens - telephone network subscribers |
| Life situations |
| Assignment of a monthly compensation payment to disabled children who have lost their breadwinner and disabled persons from childhood up to the age of 23 |
| Registration, issuance, extension and restoration of visas for foreign citizens and stateless persons |
| Removal of a citizen from registration at the place of residence |
| Fulfillment of requests from citizens and organizations of a social and legal nature |
| Deregistration at the place of residence |
| Assignment and provision of monthly compensation payments for the maintenance of children for full-time students in state professional educational organizations, state educational organizations of higher education |
| Replacement of a Russian passport due to the discovery of inaccuracy or erroneous records |
| Replacement of a Russian passport due to unsuitability for use |
| Assigning a monthly compensation payment for telephone use to families with three or more children |
| Providing information on the priority of citizens registered with housing |
| Acceptance of a request for a certificate on the status of settlements for taxes, fees, penalties, fines, interest (in terms of acceptance of a request for a certificate about the status of settlements for taxes, fees, penalties, fines, interest paid |
| Issuance of certificates of residence (including seasonal) |
| Getting a passport for the first time |
| Issuance of permits to attract and use foreign workers, as well as work permits to foreign citizens and stateless persons |
| Reception, consideration of applications (notifications) of insured persons in order to exercise their rights in the formation and investment of pension savings and making decisions on them |
| Conclusion of social rental agreements for residential premises owned by the city, based on the results of the exchange of residential premises provided to citizens under social rental agreements |
| Free information (including in writing) to taxpayers, fee payers and tax agents about current taxes and fees, the legislation of the Russian Federation on taxes and fees and adopted in accordance with it |
| Receipt by an individual of address and reference information in relation to another individual (citizen of the Russian Federation) |
| Assignment and provision of an annual allowance for summer recreational recreation for children of certain categories of military personnel and employees of certain federal executive authorities, dead (deceased), missing in action |
| Providing social support measures in monetary terms or in the form of social services |
| State institution - Branch of the Pension Fund of the Russian Federation for the city and region (GU - OPFR for the city and region) |
| Issuing a marriage license to persons over the age of sixteen |
| Preparation of documents for the exchange of residential premises |
| Entering into the city's register of resident parking permits an entry about a resident parking permit, information about changing the entry about a resident parking permit and about canceling a resident parking permit |
| Issuing a certificate of average per capita family income or income of a single citizen living alone and the cost of living in the city for the purpose of providing free legal assistance |
| Acceptance of applications for benefits on personal property tax, land and transport taxes from individuals |
| Acceptance of a request for an act of joint reconciliation of calculations for taxes, fees, penalties, fines, interest (in terms of acceptance of a request for a report of joint reconciliation of calculations for taxes, fees, penalties, fines, interest paid |
| Fulfillment of social and legal requests of citizens related to the preparation and provision of archival certificates, archival extracts, archival copies and information letters on archival documents stored in the jurisdiction of the Chief Archive |
| Assignment of monthly child benefit |
| Issuing a certificate of receipt, the amount of benefits, compensation and other social payments, or issuing a certificate of non-receipt of these payments |
| Issuance and replacement of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation |
| Assignment of additional maternity benefits |
| Registration of citizens of the Russian Federation at the place of stay and place of residence within the Russian Federation |
| Archival institutions subordinate to the Main Archival Department of the city |
| Information about licensing activities in the field of using ionizing radiation sources (generating) (except for the case if these sources are used in medical activities) |
| Request for compliance of information about the number of the main identification document of a citizen of the Russian Federation on the territory of the Russian Federation and information about the registration address at the place of stay or place of residence of the owner of such a document |
| Assignment of monthly compensation payments to certain categories of working pensioners |
| City Department of Natural Resources and Environmental Protection |
| Conducting training events on business issues (Only in the flagship) |
| Coordination of the reconstruction and (or) redevelopment of residential and non-residential premises in apartment buildings and residential buildings and execution by the acceptance committee of an act on the completed reconstruction and (or) redevelopment of premises in apartment buildings and |
| Registration, issuance, extension and restoration of a visa |
| Removal of a citizen from registration at the place of residence (organization) |
| Department of City Property of the City (DGI of the City) |
| Providing a monthly city cash payment |
| Main Directorate of the Ministry of the Russian Federation for Civil Defense, Emergency Situations and Disaster Relief for the City |
| Registration on the SME Business Navigator Portal (Only in the flagship) |
| Assignment of a monthly payment in connection with the birth (adoption) of the first child |
| Registration and issuance of patents for foreign citizens and stateless persons to carry out labor activities on the territory of the Russian Federation |
| Conducting examinations for the right to drive vehicles and issuing driver’s licenses (in terms of issuing Russian national driver’s licenses in case of replacement, loss (theft) |
| Provision of residential premises of the city's housing stock under purchase and sale agreements with installment payments |
| Issuance of a compulsory health insurance policy |
| years old, living in a family in which both or the only parent do not work and are disabled people of groups I or II |
| City Civil Registry Office (City Civil Registry Office) |
| Providing documents certified by authorized persons of the city district government on issues affecting the rights and legitimate interests of the applicant, including those in the archives of the city district government |
| Informing about the issuance of sanitary and epidemiological conclusions on project documentation |
| Assignment and provision of monthly compensation payments for children under the age of one and a half years |
| Information on licensing of activities in the field of use of pathogens of infectious diseases of humans and animals (except for the case if the specified activity is carried out for medical purposes) and genetic |
| Obtaining a passport of a citizen of the Russian Federation in case of acquisition of citizenship of the Russian Federation |
| Granting forced migrant status and extending its validity |
| Registration of motor vehicles and trailers for them (Only in the flagship) |
| Registration and issuance of a travel document to a refugee containing an electronic storage medium |
| Labor activity of foreign citizens in the Russian Federation |
| Determining the presence or absence of citizenship of the Russian Federation for citizens, including minors |
| Assignment of a one-time benefit to the pregnant wife of a serviceman undergoing military service on conscription |
| Providing information contained in the register of disqualified persons |
| Provision of residential premises of the city's housing stock under social rental agreements or under agreements for free use to city residents registered with the housing register |
| Providing address and reference information |
| Issuance of repeated certificates of state registration of acts of civil status and other documents (certificates) confirming the fact of state registration of acts of civil status upon written requests of citizens |
| Issuance of extracts from the register of federal property |
| Providing information on tax and accounting (Only in the flagship) |
| Submitting a notification of identified contradictions in the event of detection of errors, inaccuracies or other inaccurate information established in the process of familiarizing with information regarding oneself, in order to eliminate them |
| Federal state control (supervision) in the field of migration, including federal state control (supervision) over the stay and residence of foreign citizens and stateless persons in the Russian Federation and federal state control (supervision) over compliance with the rules for attracting work (services) by employers and customers foreign workers to the Russian Federation and the use of their labor, for the implementation of labor activities of foreign workers |
| Conclusion of a social tenancy agreement for the provided residential premises under a warrant based on a decision of a local government body (authorized person) |
| Entering into the register of parking permits for large families of the city an entry about the parking permit of a large family and information about the cancellation of a parking permit for a large family |
| Checking the validity of the passport |
| Providing information contained in the Unified State Register of Real Estate (in terms of providing, at the request of individuals, extracts from these registers, with the exception of extracts containing tax secrets) |
| Licensing of activities related to the provision of employment services for citizens of the Russian Federation outside the territory of the Russian Federation |
| Replacement of a passport of a citizen of the USSR |
| Issuance of a temporary residence permit |
| Providing subsidies for the purchase or construction of residential premises |
| Registration, issuance and replacement of a certificate of participant in the State program to assist the voluntary resettlement of compatriots living abroad to the Russian Federation |
| Providing information on technological connection (connection) to electricity, gas and water supply networks (Only in the flagship) |
| Replacement of Russian passport due to gender change |
| Providing compensation for expenses associated with moving from the Far North and equivalent areas to persons who are |
| Providing information on government procurement (Only in the flagship) |
| Establishment and payment of additional social security for flight crew members of civil aviation aircraft and a monthly supplement to pensions for certain categories of employees of coal industry organizations |
| Replacement of a Russian passport due to reaching the age of 20 or 45 years |
| Assignment and provision of monthly benefits to children of military personnel and employees of certain federal executive authorities who died (died, declared dead, declared missing) while performing their duties |
| Conclusion of additional agreements to contracts for the use of residential premises of the city’s housing stock and amendments to them |
| Granting forced migrant status and extending its validity |
| Registration of a citizen at the place of residence |
| Issuance of a passport of a citizen of the Russian Federation |
| Licensing of activities for the employment of Russian citizens abroad |
| Registration accounting |
| Obtaining address and reference information regarding an individual |
| Assignment and provision of a one-time benefit at the birth of a child |
| Providing, according to specified parameters, information on the forms and conditions of financial support for small and medium-sized businesses (Only in the flagship) |
| Registration and issuance of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation outside the territory of the Russian Federation, containing an electronic storage medium |
| Assignment of a one-time benefit to women registered in medical institutions in the early stages of pregnancy |
| Assignment of a monthly compensation payment for the purchase of children's goods to families with |
| Approval of permission to move in the tenant’s family members and other citizens into municipal premises of a specialized housing stock |
| Providing access to citizens to the “Personal Account” subsystem of the state information system “Portal of state and municipal services (functions) of the city” |
| Issuance of marriage licenses to persons over the age of sixteen |
| Providing housing accounting information |
| Issuance of a certificate of appointment of state social assistance in the city |
| Providing information on franchising (Only in the flagship) |
| Making changes to military registration documents in connection with a notification of a change in marital status, education, place of work or position, or a move to a new place of residence located within the territory |
| Receipt by a legal entity of address and reference information regarding an individual (citizen of the Russian Federation) |
| Providing information contained in the state address register |
| Registration and issuance of invitations to enter the Russian Federation for foreign citizens and stateless persons |
| Replacement of a Russian passport due to a change in appearance |
| Registration of a certificate of participation in the State Program for the Resettlement of Compatriots |
| Federal LawOnly in the flagship |
| Making a decision on consent to the exchange of city-owned residential premises occupied by citizens under social tenancy agreements |
| Assignment of a monthly compensation payment to reimburse expenses for housing and utilities for families with three or more children |
| Calculation (recalculation) of housing and utility payments |
| Assignment of a one-time compensation payment to reimburse expenses in connection with the birth (adoption) of a child |
| Registration of citizens at place of residence |
| Receipt by an individual (citizen of the Russian Federation) of address and reference information regarding himself |
| Provision of federally owned land plots at auction |
| Carrying out migration registration of foreign citizens and stateless persons in the Russian Federation. |
| Control over compliance by citizens of the Russian Federation and officials with the rules of registration and deregistration of citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation |
| Carrying out migration registration |
| Obtaining a passport of a citizen of the Russian Federation in connection with the theft or loss of a passport |
| Issuance of personal military registration documents to replace lost or unusable documents or in connection with a change in surname, name or patronymic |
| Assignment of a monthly compensation payment to mothers who gave birth to 10 or more children and receive a pension |
| Privatization of residential premises of the city housing stock |
| Making compensation payments to non-working able-bodied persons caring for disabled citizens |
| Issuance of a certificate of participation (non-participation) in the privatization of residential premises |
| Registration and issuance of a travel document issued to a refugee containing an electronic storage medium |
| State registration of marriage by citizens of the Russian Federation |
| Registration and issuance of a social card |
| State registration of the birth of a child |
| Administration of the Troitsk urban district |
| Providing documents certified by authorized persons of the prefecture of the administrative district of the city on issues affecting the rights and legitimate interests of the applicant, including those in the archives of the prefecture of the administrative district |
| Informing citizens about the provision of state social assistance in the form of a set of social services |
| Issuance and cancellation of hunting tickets |
| Informing insured persons about the status of their individual personal accounts in the compulsory pension insurance system in accordance with the Federal Laws “On individual (personalized) accounting in the compulsory pension system |
| Registration of certain preferential categories of citizens in need of sanatorium-resort treatment to receive a free sanatorium-resort voucher in accordance with the regulatory legal acts of the city |
| Recognition as a refugee and provision of temporary asylum in the Russian Federation |
| Answers to frequently asked questions |
| Establishment and payment of additional monthly financial support for outstanding achievements and special services to the Russian Federation |
| Issuance of temporary residence permits in the Russian Federation to foreign citizens and stateless persons. |
| Providing social support measures for paying for housing, utilities and communication services |
| Providing information on financial support (Only in the flagship) |
| Providing information on issues of labor and civil legislation (Only in the flagship) |
| Establishment of monthly cash payments to certain categories of citizens in the Russian Federation |
| Informing about the state registration of chemical and biological substances introduced into production for the first time and previously not used and drugs manufactured on their basis that are potentially dangerous to humans (except for medicinal products) |
| Registration of a citizen at the place of residence |
| Acceptance of applications for tax notifications for clarification of information about objects specified in the tax notification (in terms of accepting applications for tax notifications for relevant taxes paid by individuals) |
| Consideration of an application for disposal of funds (part of the funds) of maternal (family) capital |
Here, new passports are issued, international passports are processed, as well as citizenship readiness is checked at the Main Migration Department of the Ministry of Internal Affairs and much more.
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See also:
- Passport offices in the Admiralteysky district: addresses and opening hours
- Passport offices in the Vasileostrovsky district: addresses and opening hours
How to file a complaint at the passport office
The client can complain to the passport office in case of unlawful actions towards him by its employees. You can file a complaint against the passport office with management, higher authorities or the prosecutor's office. To do this, you should write a complaint against the passport office employees. You can do this in the following ways:
- write a complaint in person at the department or to the Main Department of Migration of the Ministry of Internal Affairs of the Russian Federation;
- send by registered mail;
- complain about the actions of passport office employees electronically on the website of the regional representative office of the Russian Migration Service.
A sample complaint can be found here. A complaint to the prosecutor is submitted in writing during a personal visit to the prosecutor's office, by registered mail or on the prosecutor's office portal online.
