Addresses of passport offices and hotline telephone number
On this web page you can find the passport office at your home address. The addresses of Moscow passport offices, as well as their operating hours and other contact details are in the table below.
| Department address | Contact information | Schedule |
| Moscow, Veshnyakovskaya st., 17G | 8 8 [email protected] https://www.gosuslugi.ru/structure/10002426565 https://50.mvd.rf/ https://77.mvd.rf/ https://vao.msk.mvd.rf / https://vao.msk.mvd.rf/UMVD_po_VAO/state services-internal affairs department/management-of-migration-issues-gu-mvd-r/information-about-migration-departments https://guvm.mvd.rf/ | Mon 9:00–18:00; Tue 11:00–20:00; Wed 9:00–13:00; Thu 11:00–20:00; Fri 9:00–16:45; Sat 9:00–16:00 |
In addition, it contains the passport office hotline telephone number, which you can call for advice, where experienced and highly qualified specialists will provide clarification on all questions of interest.
The hotline of passport offices in Moscow is 8.
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Services and functions of the passport office
The entire list of functions available at the passport office in the Veshnyaki region is presented in the table below.
| Free and paid services and passport offices |
| Issuance and cancellation of hunting tickets |
| Acceptance of a request for a certificate on the status of settlements for taxes, fees, penalties, fines, interest (in terms of acceptance of a request for a certificate about the status of settlements for taxes, fees, penalties, fines, interest paid |
| Coordination of the reconstruction and (or) redevelopment of residential and non-residential premises in apartment buildings and residential buildings and execution by the acceptance committee of an act on the completed reconstruction and (or) redevelopment of premises in apartment buildings and |
| Registration, issuance, extension and restoration of a visa |
| Carrying out migration registration |
| Entering into the city's register of resident parking permits an entry about a resident parking permit, information about changing the entry about a resident parking permit and about canceling a resident parking permit |
| Prefectures of the city's administrative districts |
| Acceptance of a request for an act of joint reconciliation of calculations for taxes, fees, penalties, fines, interest (in terms of acceptance of a request for a report of joint reconciliation of calculations for taxes, fees, penalties, fines, interest paid |
| Receipt by a legal entity of address and reference information regarding an individual (citizen of the Russian Federation) |
| Issuance of certificates of residence (including seasonal) |
| State registration of the birth of a child |
| Providing information contained in the state address register |
| Registration and issuance of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation outside the territory of the Russian Federation |
| Issuance of a compulsory health insurance policy |
| Informing about the state registration of chemical and biological substances introduced into production for the first time and previously not used and drugs manufactured on their basis that are potentially dangerous to humans (except for medicinal products) |
| Assignment of a one-time benefit to women registered in medical institutions in the early stages of pregnancy |
| Making compensation payments to non-working able-bodied persons caring for disabled citizens |
| years old, living in a family in which both or the only parent do not work and are disabled people of groups I or II |
| Control over compliance by citizens of the Russian Federation and officials with the rules of registration and deregistration of citizens of the Russian Federation at the place of stay and at the place of residence within the Russian Federation |
| Obtaining a passport of a citizen of the Russian Federation in connection with the theft or loss of a passport |
| Labor activity of foreign citizens in the Russian Federation |
| Removal of a citizen from registration at the place of residence |
| Registration and issuance of a travel document to a refugee containing an electronic storage medium |
| Providing information contained in the Unified State Register of Real Estate (in terms of providing, at the request of individuals, extracts from these registers, with the exception of extracts containing tax secrets) |
| Assignment of a monthly compensation payment for the purchase of children's goods for families with 5 or more children |
| Assignment and provision of a one-time benefit at the birth of a child |
| Making a decision on consent to the exchange of city-owned residential premises occupied by citizens under social tenancy agreements |
| Office of the Federal Bailiff Service for the city |
| Registration, issuance and replacement of a certificate of participant in the State program to assist the voluntary resettlement of compatriots living abroad to the Russian Federation |
| Issuance and replacement of a passport of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation |
| Accepting applications to turn off a radio point |
| Conclusion of a social tenancy agreement for the provided residential premises under a warrant based on a decision of a local government body (authorized person) |
| Registration and issuance of invitations to enter the Russian Federation for foreign citizens and stateless persons |
| Assignment of an additional one-time benefit in connection with the birth of a child to young families |
| Providing access to citizens to the “Personal Account” subsystem of the state information system “Portal of state and municipal services (functions) of the city” |
| Issuance of a passport of a citizen of the Russian Federation |
| Issuance of personal military registration documents to replace lost or unusable documents or in connection with a change in surname, name or patronymic |
| Establishment and payment of additional social security for flight crew members of civil aviation aircraft and a monthly supplement to pensions for certain categories of employees of coal industry organizations |
| Registration and issuance of patents for foreign citizens and stateless persons to carry out labor activities on the territory of the Russian Federation |
| Conducting training events on business issues (Only in the flagship) |
| Providing information on the priority of citizens registered with housing |
| Providing social support measures for paying for housing, utilities and communication services |
| Fulfillment of social and legal requests of citizens related to the preparation and provision of archival certificates, archival extracts, archival copies and information letters on archival documents stored in the jurisdiction of the Chief Archive |
| Reception of notification of selected tax objects in respect of which a tax benefit is provided for the property tax of individuals |
| Granting forced migrant status and extending its validity |
| Providing, according to specified parameters, information on the forms and conditions of financial support for small and medium-sized businesses (Only in the flagship) |
| Free information (including in writing) to taxpayers, fee payers and tax agents about current taxes and fees, the legislation of the Russian Federation on taxes and fees and adopted in accordance with it |
| Preparation of documents for the exchange of residential premises |
| Reception and recording of notifications about the start of activities by legal entities and individual entrepreneurs for the production of primary fire extinguishing equipment, mobile fire extinguishing equipment, fire extinguishing installations, etc. (Only in the flagship) |
| Assignment of a monthly compensation payment for the purchase of children's goods to families with |
| Department of City Property of the City (DGI of the City) |
| Getting a passport for the first time |
| Conclusion of additional agreements to contracts for the use of residential premises of the city’s housing stock and amendments to them |
| State budgetary institution of the city “Multifunctional centers for the provision of public services of the city” (GBU MFC of the city) |
| Issuance of marriage licenses to persons over the age of sixteen |
| Receiving questionnaires from citizens for the purpose of registration in the compulsory pension insurance system, including receiving applications from insured persons for exchange or issuance of a duplicate insurance certificate |
| Assignment of a one-time benefit to the pregnant wife of a serviceman undergoing military service on conscription |
| Assignment of a monthly compensation payment to reimburse expenses due to the rising cost of living for families with three or more children |
| Issuance of permits to attract and use foreign workers, as well as work permits to foreign citizens and stateless persons |
| State institution - Branch of the Pension Fund of the Russian Federation for the city and region (GU - OPFR for the city and region) |
| Information about licensing activities in the field of using ionizing radiation sources (generating) (except for the case if these sources are used in medical activities) |
| Issuance of extracts from the register of federal property |
| Providing information on ongoing enforcement proceedings against an individual |
| State registration of death |
| Providing social support measures in monetary terms or in the form of social services |
| Registration of citizens of the Russian Federation at the place of stay and place of residence within the Russian Federation |
| Licensing of activities related to the provision of employment services for citizens of the Russian Federation outside the territory of the Russian Federation |
| Archival institutions subordinate to the Main Archival Department of the city |
| Informing about the issuance of sanitary and epidemiological conclusions on project documentation |
| Assignment and provision of monthly benefits to children of military personnel and employees of certain federal executive authorities who died (died, declared dead, declared missing) while performing their duties |
| Transfer by citizens of privatized residential premises into city ownership |
| Providing disabled people with technical means of rehabilitation and (or) services and certain categories of citizens from among veterans with prostheses (except dentures), prosthetic and orthopedic products, as well as payment of compensation for their own |
| City district councils |
| Assignment and provision of an annual allowance for summer recreational recreation for children of certain categories of military personnel and employees of certain federal executive authorities, dead (deceased), missing in action |
| Registration of motor vehicles and trailers for them (Only in the flagship) |
| Registration of citizens at place of residence |
| Receipt by an individual of address and reference information in relation to another individual (citizen of the Russian Federation) |
| Providing information on banking products (Only in the flagship) |
| Receipt by an individual (citizen of the Russian Federation) of address and reference information regarding himself |
| Providing a monthly city cash payment |
| Removal of a citizen from registration at the place of residence (organization) |
| Establishment of monthly cash payments to certain categories of citizens in the Russian Federation |
| Obtaining a passport of a citizen of the Russian Federation in case of acquisition of citizenship of the Russian Federation |
| Licensing of activities for the employment of Russian citizens abroad |
| Recognition as a refugee and provision of temporary asylum in the Russian Federation |
| Providing documents certified by authorized persons of the prefecture of the administrative district of the city on issues affecting the rights and legitimate interests of the applicant, including those in the archives of the prefecture of the administrative district |
| Conclusion of social rental agreements for residential premises owned by the city, based on the results of the exchange of residential premises provided to citizens under social rental agreements |
| Department of the Federal Service for State Registration, Cadastre and Cartography for the city, branch of the federal state budgetary institution "Federal Cadastral Chamber of the Federal Service for State Registration, Cadastre and Cartography" |
| Issuing a certificate of average per capita family income or income of a single citizen living alone and the cost of living in the city for the purpose of providing free legal assistance |
| Administration of the Troitsk urban district |
| Approval of permission to move in the tenant’s family members and other citizens into municipal premises of a specialized housing stock |
| Providing compensation for expenses associated with moving from the Far North and equivalent areas to persons who are |
| Life situations |
| Provision of residential premises of the city's housing stock under rental agreements, including in non-subsidized buildings of the city's housing stock |
| Registration of a foreign passport |
| Providing information on technological connection (connection) to electricity, gas and water supply networks (Only in the flagship) |
| Replacement of Russian passport due to gender change |
| Request for compliance of information about the number of the main identification document of a citizen of the Russian Federation on the territory of the Russian Federation and information about the registration address at the place of stay or place of residence of the owner of such a document |
| Issuance of a certificate of participation (non-participation) in the privatization of residential premises |
| Assignment of monthly compensation payments to certain categories of working pensioners |
| Registration of a citizen at the place of residence |
| Informing citizens about the provision of state social assistance in the form of a set of social services |
| Federal LawOnly in the flagship |
| Providing residential premises to citizens with musculoskeletal diseases - disabled people using wheelchairs |
| Providing documents certified by authorized persons of the city district government on issues affecting the rights and legitimate interests of the applicant, including those in the archives of the city district government |
| Assignment and provision of monthly compensation payments for the maintenance of children for full-time students in state professional educational organizations, state educational organizations of higher education |
| Reception, consideration of applications (notifications) of insured persons in order to exercise their rights in the formation and investment of pension savings and making decisions on them |
| Registration and issuance of a travel document issued to a refugee containing an electronic storage medium |
| Provision of residential premises of the city's housing stock under social rental agreements or under agreements for free use to city residents registered with the housing register |
| Assignment of a one-time compensation payment to reimburse expenses in connection with the birth (adoption) of a child |
| Providing subsidies for the purchase or construction of residential premises |
| Assigning a monthly compensation payment for telephone use to families with three or more children |
| Assignment of a monthly compensation payment to a person caring for a disabled child or a person disabled since childhood under the age of 23 |
| Registration and issuance of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation outside the territory of the Russian Federation, containing an electronic storage medium |
| Informing about the situation on the labor market in the city |
| City Civil Registry Office (City Civil Registry Office) |
| Registration of certain preferential categories of citizens in need of sanatorium-resort treatment to receive a free sanatorium-resort voucher in accordance with the regulatory legal acts of the city |
| Making changes to military registration documents in connection with a notification of a change in marital status, education, place of work or position, or a move to a new place of residence located within the territory |
| Granting forced migrant status and extending its validity |
| Receiving applications from insured persons for voluntary entry into legal relations under compulsory pension insurance in order to pay additional insurance contributions for a funded pension |
| Determining the presence or absence of citizenship of the Russian Federation for citizens, including minors |
| City Department of Natural Resources and Environmental Protection |
| Carrying out migration registration of foreign citizens and stateless persons in the Russian Federation. |
| Conducting examinations for the right to drive vehicles and issuing driver’s licenses (in terms of issuing Russian national driver’s licenses in case of replacement, loss (theft) |
| Assignment of a one-time benefit to women registered in city medical institutions before 20 weeks of pregnancy |
| Consideration of applications for recognition as a refugee on the territory of the Russian Federation and applications for temporary asylum on the territory of the Russian Federation |
| Submitting a notification of identified contradictions in the event of detection of errors, inaccuracies or other inaccurate information established in the process of familiarizing with information regarding oneself, in order to eliminate them |
| Providing information on government procurement (Only in the flagship) |
| Submission of information about previously privatized property |
| Assignment of a monthly compensation payment to disabled children who have lost their breadwinner and disabled persons from childhood up to the age of 23 |
| Acceptance of applications for benefits on personal property tax, land and transport taxes from individuals |
| Establishment of insurance pensions, funded pensions and state pensions for citizens who have left for permanent residence outside the territory of the Russian Federation |
| Main Directorate of the Ministry of the Russian Federation for Civil Defense, Emergency Situations and Disaster Relief for the City |
| Calculation (recalculation) of housing and utility payments |
| Registration on the SME Business Navigator Portal (Only in the flagship) |
| City State Housing Inspectorate |
| Checking the validity of the passport |
| Issuance and replacement of passports of a citizen of the Russian Federation, identifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation |
| State registration of legal entities, individuals as individual entrepreneurs and peasant (farm) households. |
| Federal state control (supervision) in the field of migration, including federal state control (supervision) over the stay and residence of foreign citizens and stateless persons in the Russian Federation and federal state control (supervision) over compliance with the rules for attracting work (services) by employers and customers foreign workers to the Russian Federation and the use of their labor, for the implementation of labor activities of foreign workers |
| Information on licensing of activities in the field of use of pathogens of infectious diseases of humans and animals (except for the case if the specified activity is carried out for medical purposes) and genetic |
| Issuing a marriage license to persons over the age of sixteen |
| Assignment and provision of monthly compensation payments for children under the age of one and a half years |
| Informing about the registration of a notice of the commencement of certain types of business activities |
| Obtaining a passport of a citizen of the Russian Federation if you reach 14 years of age |
| Replacement of a passport of a citizen of the Russian Federation in case of change of surname, name, patronymic, information about the date and place of birth |
| Fulfillment of requests from citizens and organizations of a social and legal nature |
| Establishment and payment of additional monthly financial support for outstanding achievements and special services to the Russian Federation |
| Assignment of a monthly compensation payment to reimburse expenses due to the rising cost of living for certain categories of families with children |
| Providing social support measures for paying for housing, utilities and communication services |
| Provision of federally owned land plots at auction |
| Deregistration at the place of residence |
| Registration of a citizen at the place of residence |
| Reception of messages about the availability of real estate objects and (or) vehicles recognized as objects of taxation for the corresponding taxes paid by individuals |
| Office of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare for the city |
| Replacement of a passport of a citizen of the USSR |
| Providing information on financial support (Only in the flagship) |
| Providing information contained in the register of disqualified persons |
| Replacement of a Russian passport due to a change in appearance |
| Registration of a citizen at the place of residence (organization) |
| Issuing a certificate of receipt, the amount of benefits, compensation and other social payments, or issuing a certificate of non-receipt of these payments |
| State registration of marriage by citizens of the Russian Federation |
| Providing address and reference information |
| Issuance of a temporary residence permit |
| Informing insured persons about the status of their individual personal accounts in the compulsory pension insurance system in accordance with the Federal Laws “On individual (personalized) accounting in the compulsory pension system |
| Providing information on issues of labor and civil legislation (Only in the flagship) |
| Assignment of a monthly compensation payment to reimburse expenses for housing and utilities for families with three or more children |
| Issuing an invitation to enter the Russian Federation |
| Issuance of repeated certificates of state registration of acts of civil status and other documents (certificates) confirming the fact of state registration of acts of civil status upon written requests of citizens |
| Providing monthly monetary compensation for payment of local telephone services to certain categories of citizens - telephone network subscribers |
| Conclusion of social rental agreements for residential premises provided under a warrant (additional agreements thereto) |
| Issuance of temporary residence permits in the Russian Federation to foreign citizens and stateless persons. |
| Registration and issuance of a social card |
| Assignment of a monthly payment in connection with the birth (adoption) of the first child |
| Registration of a certificate of participation in the State Program for the Resettlement of Compatriots |
| Entering into the register of parking permits for large families of the city an entry about the parking permit of a large family and information about the cancellation of a parking permit for a large family |
| Registration accounting |
| Replacement of a Russian passport due to reaching the age of 20 or 45 years |
| Provision of residential premises of the city's housing stock under purchase and sale agreements with installment payments |
| City Information Technology Department (City DIT) |
| Provision of federally owned land plots without tendering |
| Providing information on tax and accounting (Only in the flagship) |
| Privatization of residential premises of the city housing stock |
| Providing housing accounting information |
| Acceptance of applications for tax notifications for clarification of information about objects specified in the tax notification (in terms of accepting applications for tax notifications for relevant taxes paid by individuals) |
| Issuance of a fan passport (Only in the flagship) |
| Assignment of an annual compensation payment for the purchase of a set of children's clothing for attending classes during the period of study |
| Obtaining address and reference information regarding an individual |
| Issuance of a certificate of appointment of state social assistance in the city |
| Assignment of monthly child benefit |
| Registration and issuance of a City Large Family Certificate and its duplicate |
| Replacement of a Russian passport due to the discovery of inaccuracy or erroneous records |
| Assignment of a monthly compensation payment to mothers who gave birth to 10 or more children and receive a pension |
| Registration, issuance, extension and restoration of visas for foreign citizens and stateless persons |
| Providing information on property support (Only in the flagship) |
| Privatization by citizens of residential premises of the municipal housing stock |
| Assignment of additional maternity benefits |
| Consideration of an application for disposal of funds (part of the funds) of maternal (family) capital |
| Providing information contained in the Unified State Register of Individual Entrepreneurs and the Unified State Register of Legal Entities (in terms of providing, at the request of individuals, extracts from these registers, with the exception of extracts containing restricted information) |
| Replacement of a Russian passport due to unsuitability for use |
| Providing information on franchising (Only in the flagship) |
| Answers to frequently asked questions |
Here, passports are issued in Russia, international passports are issued, as well as citizenship readiness is checked at the Main Migration Department of the Ministry of Internal Affairs, and more.
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See also:
- Passport offices of Altufevsky district: addresses and hotline numbers
- Passport offices of the Ostankino district: addresses on the map and opening hours
How to file a complaint at the passport office
In case of any violations by the employees of the passport office, the client can complain to the passport office to the management or to the organizations supervising them. To do this, you need to write a complaint about the actions of the passport office employees. You can do this as follows:
- file a complaint in person at the department or at the migration service of the Russian Federation;
- send a registered letter of complaint by mail;
- write a complaint to the passport office electronically on the website of the regional representative office of the Main Directorate for Migration Affairs of the Ministry of Internal Affairs of the Russian Federation.
A sample complaint can be downloaded from this link. You can also file a complaint against the passport office with the prosecutor's office, but it must be submitted in writing during a personal visit to the prosecutor's office, by registered mail or on the prosecutor's office website in electronic form.
